Experience

Powerleague

• United Kingdom
• Sports Teams and Clubs
• 100 - 200 Employee

• Head of Club Operations

  • Jan 2020 - Present

• Senior Regional Operations Manager

  • Jan 2019 - Dec 2019

• Regional Operations Manager

  • Jan 2006 - Dec 2018

  I am a highly accomplished and innovative leader with twenty years’ experience across Leisure & Hospitality . I have a diverse skill set and experience gained at Single Site, Cluster, Area and Regional level.My customer service and leadership background has provided me with the excellent people and communication skills necessary to build great internal and external relationships. I believe these are directly transferable and coupled with my strong commercial acumen would benefit any retail, leisure or business organisation.I have had great success in leading teams across a variety of levels and experience, to consistently achieve and exceed goals in extremely competitive markets. I am adept at creating and implementing successful developmental strategies and have delivered them through tactical plans as required.Member of the senior leadership team at Powerleague Fives which operates 49 purpose-built leisure centres across UK, Ireland and Netherlands, with over 130,000 weekly customers and 600 employees.Responsible for controlling P&L for each region, reporting to the Director of Operations; member of the senior team leading the business to an AIM flotation in 2005 and a private buyout in 2008; and which currently has the company achieving the position of market leader in the five-a-side football industry.Supporting 10+ General Managers, leading over 100 staff across each region, managing recruitment and performance reviews; mentoring and monitoring personnel, building a robust internal talent pipeline.Designing and implementing innovative products, including the award-winning Press Centre league match coverage; quickly exploiting new growth areas in leisure, including bubble football, dodgeball, youth activities and parties.Conducting branch audits, and realising opportunities for future growth; overseeing Health & Safety controls, ensuring compliance with required legislation and highest possible levels of customer service.



Powerleague

• United Kingdom
• Sports Teams and Clubs
• 100 - 200 Employee

• Club Manager

  • Jun 1999 - 2005

  Assistant Manager, promoted to General Manager in 2001; responsible for marketing and promotions, logistics and staff; developing the business and growing sales. Actively contributing to the successful opening of the first Powerleague flagship venue in London (Barnet); developing products and policy documents for additional London venues; acquiring a strong portfolio of corporate partners. Accountable for budgetary control and financial performance; managing the on-site licensed premises, carrying out daily maintenance checks, and leading on the delivery of all events; driving marketing/publicity and performance quality, and achieving 20% like-for-like sales growth across three years in each venue