Experience

Power to Change

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Governance Manager

  • Jul 2021 - Present

• Leadership Team Manager

  • Jul 2018 - Present

• HR Manager and EA to the Chief Executive

  • Jun 2018 - Present



London South Bank University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Master of Laws (LLM)

  • Sep 2016 - Jun 2017

  Masters of Laws (LLM) - completion in January 2018Post-graduate Diploma in Legal StudiesCommon Practice Examination (CPE)Areas of study:Contract, Tort, Probate, Land, Criminal, European Union Law, Human Rights, Constitutional and Administrative law. Masters of Laws (LLM) - completion in January 2018Post-graduate Diploma in Legal StudiesCommon Practice Examination (CPE)Areas of study:Contract, Tort, Probate, Land, Criminal, European Union Law, Human Rights, Constitutional and Administrative law.



Royal College of Nursing - Company

• Hospitals and Health Care
• 700 & Above Employee

• Business Administration Manager - Marketing & Business Development

  • Jan 2012 - Oct 2016

  • Developed, implemented and managed RCN Retail from ground up including bespoke product development resulting in revenue generation beyond forecast targets. • Delivered exceptional high-level administrative support to department head including extensive diary, and travel management; efficient and accurate secretariat support including briefing papers, minutes, correspondence and inbox management; resulting in head of department exceeding performance targets• Streamlined service to clients during annual RCN conference by adapting and improving the events programme resulting in higher quality outputs with 30 % delegate increase.• Motivated and lead team of 15 on behalf of Head of Department through difficult organisational restructure including redundancies; realigned new team deliverables using effective personable methods to increase morale and foster sound working relations.• Efficiently managed business functions including resourcing, finance and daily operations.• Identified areas of improvement through actively listening and engaging team needs and raised recommendations to senior management resulting in stronger internal relations.• Nominated Best Newcomer at the 2013 RCN Staff Awards.• Generated sponsorship and exhibition revenue exceeding targets by 25%.• Enhanced client relationships with affiliation partners including Liverpool Victoria.• Implemented project planning by formulating realistic operational milestones. • Achieved project budget targets through effective monitoring and cost-saving methods in areas including procurement and travel.• Managed small team, identified developmental requirements and mentored junior staff.



Tourism Australia

• Australia
• Marketing Services
• 300 - 400 Employee

• Business Administration Manager

  • Oct 2010 - Mar 2012

  • Managed successful contractual relationships with key external travel industry stakeholders through effective liaison, resulting in higher annual passenger numbers travelling to Australia from Western Europe.• Delivered exceptional high-quality senior management assistance including complex multi-city international travel, diary management, correspondence and secretariat support, resulting in Regional General Manager exceeding performance targets.• Managed administration team of three members including daily operational duties and mentoring junior team members to assist them achieve their own performance goals.• Delivered effective management of daily business administration including human resources, financial management, and logistics.• Assisted the Head of Western Europe to achieve operational performance targets including coordinating several large tourism industry conferences in Europe and Australia.



UK National Audit Office

• United Kingdom
• Government Administration
• 700 & Above Employee

• Senior Performance Analyst

  • May 2009 - Oct 2010

  • Published performance audit reports containing own research, analysis and recommendations on behalf of the Comptroller and Auditor-General concerning the Department for Education: Educating the Next Generation of Scientists; and Raising the Participation Age.• Delivered independent research and analysis of audit topics including designing and coordinating a survey of over 100 educational institutions and analysed the results against the programme objectives to determine compliance. • Developed clear understanding of UK government procedures and programme operations.• Managed audit project budgets within targets including all expenditure.



Australian National Audit Office

• Australia
• Government Administration
• 200 - 300 Employee

• Senior Performance Analyst

  • Aug 2007 - May 2009

  • Delivered data and project performance analysis for performance reports concerning the Department of Immigration; and the Australian Customs Service resulting in the • Published performance audits concerning the Department of Immigration and the Australian Customs Service: Illegal, Foreign Fishing in Australia’s Northern Waters; and Management of the Movement Alert List on behalf of the Auditor-General.• Discovered breaches of government policy by conducting own research and analysis of performance of government departments by interviewing senior managers, conducting independent analysis of databases, surveys, evaluation of actual departmental performance and thoroughly undertaking internal document review.• Formed recommendations for improvement based on analysis.• Drafted audit findings into narrative for publication in Parliament.



Australian Government Department of Agriculture and Water Resources

• Australia
• Government Administration
• 400 - 500 Employee

• Policy Officer, Human Resources Officer; Governance Officer, Executive Assistant

  • Apr 2000 - Aug 2007

  Various positions over seven years within the corporate governance and corporate policy areas, including foundation roles with human resources and strategic planning and performance reporting.• Assisted development and implementation of agriculture and water resource policy surrounding the (then) Australian drought. The developed exceptional circumstances policy allowed farmers meeting criteria access to compensation, interest-free loans and tax alternatives.• Contributed to corporate strategic planning and performance reporting of department. • Completed internal training programme resulting in foundation knowledge and skill sets of financial accruals, ministerial operations, client liaison and general office administration.



Woolworths Group

• Australia
• Retail
• 700 & Above Employee

• Retail Services

  • Jun 1997 - Apr 2000

  Retail services in various departments of leading Australian supermarket. Retail services in various departments of leading Australian supermarket.