Experience

HENO

• Vietnam
• Financial Services
• 1 - 100 Employee

• Chief Revenue Officer

  • Oct 2019 - Present

  Indianapolis, Indiana Area I'm pleased to join the team as Part Owner & Chief Revenue Officer @ HENO. HENO is the premier, rapidly growing Physical Therapy EMR & RCM Service/Software which thrives as a platform built in World Leading Oracle Cloud, a platform trusted by millions of companies across the globe: 1. EMR, Billing, RCM, Scheduling 2. Industry leading Custom Reports & Dashboards 3. Patient Portal 4. Cash Pay, General Store, and Inventory Tracking 5. Built in Credit Card Processing… Show more I'm pleased to join the team as Part Owner & Chief Revenue Officer @ HENO. HENO is the premier, rapidly growing Physical Therapy EMR & RCM Service/Software which thrives as a platform built in World Leading Oracle Cloud, a platform trusted by millions of companies across the globe: 1. EMR, Billing, RCM, Scheduling 2. Industry leading Custom Reports & Dashboards 3. Patient Portal 4. Cash Pay, General Store, and Inventory Tracking 5. Built in Credit Card Processing, e-statements 6. Marketing & Fax Blasting for PT Clinics Show less



Boost Sales Consulting

• United States
• Business Consulting and Services

• CEO

  • Apr 2016 - Present

  Indianapolis, Indiana Area As CEO, I'm responsible for setting the strategic vision of the firm. At Boost, we serve Healthcare IT companies including EMR/EHR companies, Practice Management Software companies and RCM companies interested in building strategic sales machines and scalability plans. We specialize in providing Sales Training, Sales Operations Consulting, Executive Sales Leadership Consulting, and Marketing Services to companies interesting in growing revenues, optimizing processes, and running a… Show more As CEO, I'm responsible for setting the strategic vision of the firm. At Boost, we serve Healthcare IT companies including EMR/EHR companies, Practice Management Software companies and RCM companies interested in building strategic sales machines and scalability plans. We specialize in providing Sales Training, Sales Operations Consulting, Executive Sales Leadership Consulting, and Marketing Services to companies interesting in growing revenues, optimizing processes, and running a smarter, more effective sales and marketing organization. Ultimately, anything having to do with growing revenues is our business! boostsalesconsulting.com jmcdonald@boostsalesconsulting.com Boost Sales Consulting is a full service Sales Consulting Firm that provides the following services to customers interested in growing revenues or running smarter, more effective sales and marketing organizations: Sales Training Sales Quality Assurance Coaching LinkedIn Prospecting Training Salesforce.com & CRM Consulting Process Optimization Sales Tools Analysis Sales Operations Consulting Executive Leadership Consulting Fractional CSO, CRO, and VP of Sales Services Sales Compensation Plan Design Standard Operating Procedure Design Data-backed Recruiting Services Demonstration Video Creation & Production Website Design Social Media Optimization Marketing Tool Analysis & Selection Show less



PracticeSuite, Inc.

• United States
• Software Development
• 1 - 100 Employee

• SVP Sales

  • Aug 2017 - Apr 2018

  San Francisco Bay Area I oversee all aspects of Sales & Customer Success for Practice Suite, a Cloud-Based Medical Billing & EHR platform used by over 40,000 medical professionals.



RedCappi

• United States
• Advertising Services

• President

  • Dec 2016 - Jun 2017

  Indianapolis, Indiana Area -Led Sales & Marketing Efforts to position redcappi for growth -Rebuilt Website, increased online conversions by 30% -Implemented Salesforce.com, oversaw data sync. between redcappi platform & Salesforce for better business reporting -Created, managed customer cancellation survey to meticulously track churn reasons -Created on-boarding email sequencing process to increase paid conversions - Created on-boarding guide to help new customers understand setup - Recorded & edited… Show more -Led Sales & Marketing Efforts to position redcappi for growth -Rebuilt Website, increased online conversions by 30% -Implemented Salesforce.com, oversaw data sync. between redcappi platform & Salesforce for better business reporting -Created, managed customer cancellation survey to meticulously track churn reasons -Created on-boarding email sequencing process to increase paid conversions - Created on-boarding guide to help new customers understand setup - Recorded & edited online demo video to help increase online conversions Show less



Co.tribute

• China

• SVP Sales

  • Sep 2015 - May 2016

  Indianapolis, Indiana Area As SVP of Sales, I'm the luckiest guy in the world because Co.tribute's platform not only improves employee engagement, reduces turnover, increases customer wallet share, improves recruiting results, and shows people that the work they do is meaningful, but there's another dimension. Co.tribute changes & saves lives of the following groups entrenched in the struggle: Orphans Poverty Health Oppression Trafficking Homelessness Basic Essentials



iSALUS Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Sales Officer

  • Jan 2014 - Sep 2015

  Indianapolis, Indiana Area As Chief Sales Officer at iSALUS, I was responsible for all Sales/Marketing initiatives. Achievements: Built a High Performance Sales & Marketing Machine from the ground up Increased New Lead Volume 16x Increased New Monthly Customer Acquisitions 30x Grew Revenues by 40% Launched Freemium Product Offering & developed up-sell strategy Recruited, Hired, Trained a High Performance Inside Sales Team Implemented Sandler Selling Methodology & trained Sales Team on best… Show more As Chief Sales Officer at iSALUS, I was responsible for all Sales/Marketing initiatives. Achievements: Built a High Performance Sales & Marketing Machine from the ground up Increased New Lead Volume 16x Increased New Monthly Customer Acquisitions 30x Grew Revenues by 40% Launched Freemium Product Offering & developed up-sell strategy Recruited, Hired, Trained a High Performance Inside Sales Team Implemented Sandler Selling Methodology & trained Sales Team on best tactics/techniques Recruited, Hired, Trained a Marketing Team Launched new Corporate Website Implemented Salesforce.Com in Sales & On-Boarding departments, Hubspot.Com Marketing Automation System, InsideSales.com VOIP Dialing Software Created Account Management Position to increase Customer Retention Developed Sales Compensation Plans Implemented Content Development Strategies to attract & build lead pipelines Created Online Order Center & Subscription Editions allowing customers to completely self register Personally recorded & edited 20 high quality product demonstration videos to drive revenues Implemented streamlined electronic contract process w/ EchoSign + Salesforce.com Show less



Kareo

• Spain

• National Director of Sales

  • Apr 2009 - Dec 2013

  Indianapolis, Indiana Area -Recruited, hired, trained over 25 employees to staff Indianapolis office -Increased revenues 300x helping Kareo move from start-up with 8 people to growth company with hundreds of employees -As first sales agent hired, helped company scale from approximately 200 medical providers to over 20,000 physicians installed -Launched and/or oversaw rapid growth of 3 departments with over 7 unique functional teams -Implemented various employee development programs including Sandler Sales… Show more -Recruited, hired, trained over 25 employees to staff Indianapolis office -Increased revenues 300x helping Kareo move from start-up with 8 people to growth company with hundreds of employees -As first sales agent hired, helped company scale from approximately 200 medical providers to over 20,000 physicians installed -Launched and/or oversaw rapid growth of 3 departments with over 7 unique functional teams -Implemented various employee development programs including Sandler Sales System, and SPIN Selling System to drive consultative sales process -Effectively planned and executed sales responsibilities associated with 3 major product launches and over 5 major partner integrations -Created systems and policies robust enough to manage thousands of inbound monthly leads all contacted by sales within just minutes on average Show less



Vontoo

• United States
• Software Development
• 1 - 100 Employee

• Director of Sales

  • Oct 2008 - Apr 2009

  -Hired, recruited, managed, and trained Inside Sales Department of 8 inside sales representatives. -Segmented department into appointment setters, and account executives. -Created cold calling scripts, facilitated role playing sessions, and coached cold callers on how to overcome objections. -Coached Sales Executives on implementation of value-based selling processes, and SPIN sales methodology. -Assisted Sales Executives in closing new business. -Cultivated policies… Show more -Hired, recruited, managed, and trained Inside Sales Department of 8 inside sales representatives. -Segmented department into appointment setters, and account executives. -Created cold calling scripts, facilitated role playing sessions, and coached cold callers on how to overcome objections. -Coached Sales Executives on implementation of value-based selling processes, and SPIN sales methodology. -Assisted Sales Executives in closing new business. -Cultivated policies, procedures, and a coherent sales process. -Reported daily, weekly, monthly metrics to Board of Directors/Senior Management. -Oversaw departmental administration of Salesforce.com. Show less

• Director of Sales

  • Apr 2007 - Oct 2008

• Senior Sales Executive

  • Mar 2006 - Mar 2007

  •Sold complex financial SAAS application to 3rd party medical billing services •Facilitated question-based sales approach to uncover and bolster customer pains making need for our products, and services more acute •Cultivated relationships with C-Level decision makers through cold calling campaigns, product demonstrations, and industry trade shows •Top sales executive: 180% to annual quota for 2006 •Added 125 clients in 12 months



Unlimited Innovations

• United States
• Software Development
• 1 - 100 Employee

• Sales Executive

  • Jun 2005 - Mar 2006

  Targeted IPAs and Insurance Carriers selling SAAS integration kit.



I-Flow Corporation

• Medical Equipment Manufacturing
• 700 & Above Employee

• Inside Sales Executive

  • Feb 2004 - Jun 2005

  •Facilitated business development strategies responsible for increasing revenues from 200K to 400K in 2004 by working with Region VP, and 20 person sales team •Tenacious cold calling campaign to boost sales of post operative pain relief pump; consistently top producer out of 25 inside reps with 70+ appointments/surgeries per month



Creative Biomedics

• United States
• Medical Equipment Manufacturing

• Sales Executive

  • Apr 2003 - Dec 2003

  • Cold called physicians selling pulmonary function test device and software • Top producing sales executive April-Nov performing at 170% of monthly quota



USMC

• United States
• Construction
• 700 & Above Employee

• CPL

  • 1997 - 2001

  Led troops