Experience

E-Tech

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• E-Tech Cloud for iMIS Technical/Database Administrator

  • Aug 2017 - Present

  - Have the opportunity to wear many "hats" within the organization which resulted in rapid exposure to everything IT / Hosting Services related- Have basic knowledge of how Hyper V Machines, Virtual Machines, Failover Clusters, SQL Servers, DNS, GPO's, Firewalls, WSUS, Disaster Recovery, CRM Software, IIS, Remote Desktop Services, Remote Session Tools, VPN, Task Scheduler, Ticket System and general Networking- Took on several small programming projects using Powershell, Visual Basic, SQL Jobs to help the organization in day to day activities (Custom Reports, Custom Band-aid fixes, Custom Migration Tool)- Solved complex problems that are often critical to the clients day to day operations and would involve working with many different parties to reach an optimal solution- Conducted Basic DBA duties such as taking backups of database, restoring databases, running queries, setting up SQL jobs, setting up SQL Logins with different permission rights, SQL Profiler, Resource Monitor - Have weekly scrum / agile meetings in which we discuss work load, problem solving ideas, delegation of tasks, and upcoming projects



Revera Inc.

• Canada
• Hospitality
• 700 & Above Employee

• Dietary Aide

  • Jun 2014 - May 2017

  - Had the opportunity to work with people with different backgrounds and age gaps, which made everyday team work the highlight of your work shift- Provided excellent customer service to retired residents in which each person had there own specific needs and diets which can change depending on the situation at hand- Had to learn how to handle unexpected situations such as how to appropriately handle violence, medical emergencies, evacuation drills, etc - Had the opportunity to work with people with different backgrounds and age gaps, which made everyday team work the highlight of your work shift- Provided excellent customer service to retired residents in which each person had there own specific needs and diets which can change depending on the situation at hand- Had to learn how to handle unexpected situations such as how to appropriately handle violence, medical emergencies, evacuation drills, etc