Retail Supervisor

• Jan 2021 - Present

Senior Sales Support

• Oct 2013 - Dec 2020

Processing online order in timely fashionExpedite requests for rush orders and alter sales and delivery data as neededIdentify and report fraudulent to relevant departmentHandle walk in internal and external customer inquiry and sign upMaintain an organized and accessible file system for administrative and sales purposeFollow up with clients on the telephone or emailPerform data entry duties regarding sales figures, fulfillment and other key dataPerform logistic duties, ensure healthy stock level, daily stock tallying with basic knowledge in SAP system Show less

Senior Broadband Solution Specialist

• Aug 2010 - Oct 2013

Promoting Home & Mobile BroadbandProviding broadband consultation to usersTroubleshooting of home broadband networkPlan and strategies to meet team sales targetOversee team consist of 7 staffProvide sales training to junior staff

Stall Supervisor

• Sep 2009 - Aug 2010

Food preparation Oversee inventory, stock ordering, customer service, quality control and store maintenance Cashiering Food preparation Oversee inventory, stock ordering, customer service, quality control and store maintenance Cashiering

Auxiliary Police Officer

• Oct 2005 - Sep 2009

Protect and safeguarding classified material, key installation and VIP Assist in enforcement service to SPF, NEA and LTA Escorting inmate for hospital check up Traffic control for traffic light maintenance period, festival event Crowd control duties in major event such as concert, F1. Access control duties at various posting such as High Court & Supreme court Protect and safeguarding classified material, key installation and VIP Assist in enforcement service to SPF, NEA and LTA Escorting inmate for hospital check up Traffic control for traffic light maintenance period, festival event Crowd control duties in major event such as concert, F1. Access control duties at various posting such as High Court & Supreme court

Sales Executive

• Jan 2004 - Aug 2005

Promote E-Learning package to school and tuition center in northern region of Malaysia Prepare sales material, planning and organising for day-to-day business to ensure all opportunities are maximised for existing and new products Provide customer service to walk in clients Promote E-Learning package to school and tuition center in northern region of Malaysia Prepare sales material, planning and organising for day-to-day business to ensure all opportunities are maximised for existing and new products Provide customer service to walk in clients

Ticketing Officer

• Jan 2003 - Dec 2003

Cashiering of Box office Answering enquiries and attending to patron’s request Assist in ushering when needed Cashiering of Box office Answering enquiries and attending to patron’s request Assist in ushering when needed