General Manager

• 1999 - Present

• Manage a high performing operations team through a committed approach to drive increases in individual and team performance.• Lead in budget management related to both materials and logistics and coordinate the work completed by outside contractors.• Deliver exceptional levels of service while working directly with key clients.• Supervise the company's complete inventory process, all outgoing and incoming inventory, and transportation and auction set-up coordination.• Oversee all driver scheduling, completed in a manner that cost-effectively ensures operational efficiency.• Direct all building and equipment maintenance for 3 separate buildings and the daily operations of the buildings.• Serve as the lead photographer in the Graphics department, manage catalogue production and scheduling, and oversee all outside contractors' scheduling and management to ensure operational efficiency.Notable achievements while in the position included:- Provided the leadership that has led to the doubling of work output completed with fewer hours, including almost eliminating overtime except for hours during weekend auctions.- Implemented inventory process and management strategy at an all-time high with 10,000+ items being handled each year.- Managed and budgeted for several successful building remodels/upgrades for 3 different locations. - Worked onsite from California to Rhode Island with the highest customer satisfaction from 1 item to 2,000 items.