Experience

Valkyrie Entertainment, LLC

• United States
• Computer Games
• 1 - 100 Employee

• Producer

  • Apr 2023 - Present

  Studio producer, primarily supporting an internal prototype.

• Quality Assurance Lead

  • Jan 2022 - Present

  - QA Lead for GUNS UP! Mobile, a live service strategy game on iOS and Android.- Producer for an unannounced internal prototype team.

• QA Specialist

  • Nov 2020 - Jan 2022



Lightspeed Commerce

• Canada
• Software Development
• 700 & Above Employee

• Technical Support Specialist

  • Aug 2019 - Nov 2020



Premium Retail Services

• United States
• Retail
• 700 & Above Employee

• Level 2 Field Technician

  • May 2019 - Aug 2019



Mojang Studios

• Sweden
• Computer Games
• 400 - 500 Employee

• Software Test Engineer

  • Aug 2018 - Nov 2018

  • Creating and implementing test cases and test plans for the Minecraft platform • Supporting multiple platforms including Windows, Xbox One, Kindle Fire, Nintendo Switch, Android, and iOS. • Supporting multiple scrum teams simultaneously. • Light manual testing and debugging. • Coordinating the testing efforts of an external, outsourced, international test team. • Creating and implementing test cases and test plans for the Minecraft platform • Supporting multiple platforms including Windows, Xbox One, Kindle Fire, Nintendo Switch, Android, and iOS. • Supporting multiple scrum teams simultaneously. • Light manual testing and debugging. • Coordinating the testing efforts of an external, outsourced, international test team.



Runic Games, Inc.

• Computer Games
• 1 - 100 Employee

• QA Manager

  • May 2010 - Nov 2017

  QA Manager/Lead Tester for Torchlight (Xbox 360, Mac, Linux), Torchlight 2 (PC, Mac, Linux), and Hob (PC, PS4). Responsibilities:- Managed multiple projects at once.- Specialized in End-user functionality, Black Box testing- Created and implemented test suites and test plans.- Helped create and implement QA and support ticket database.- Management of small QA team. - Debugging and minor white box testing on PS4 and PC.- Hardware and software environment management.- Technical Support and troubleshooting.- Experience engaging with the media and promoting products online, offline, on camera, and at public trade show such as PAX and Gamescom. Show less

• Senior QA Tester

  • May 2009 - May 2010

  Senior Tester for Torchlight (PC) under the QA Manager



Studios Quality - Xbox Game Studios

• United States
• Computer Games
• 1 - 100 Employee

• Test Associate 3

  • Aug 2008 - Jan 2009

  Contract work at Microsoft Game Studios. Blackbox QA, UI functionality testing, for the NXE (New Xbox Experience). Tested daily builds, streaming video integration, communication tools and interfaces, game and OS compatibility, hardware/peripheral testing. Contract work at Microsoft Game Studios. Blackbox QA, UI functionality testing, for the NXE (New Xbox Experience). Tested daily builds, streaming video integration, communication tools and interfaces, game and OS compatibility, hardware/peripheral testing.



Flagship Studios

• Computer Games

• QA Tester

  • Dec 2007 - Jul 2008

  Blackbox QA on a MMORPG PC Title. Testing fixes; patches; expansions; and updates before they are released to the public. Feedback directly too and from developers and programmers. Entering bugs into a tracking database and compiling daily reports of testing activities. Blackbox QA on a MMORPG PC Title. Testing fixes; patches; expansions; and updates before they are released to the public. Feedback directly too and from developers and programmers. Entering bugs into a tracking database and compiling daily reports of testing activities.



Solekai Systems

• Greater San Diego Area

• QA Tester

  • Jun 2006 - Oct 2007

  Blackbox QA on bitstream technology. Testing software updates and standards revisions for various set-top boxes, as per TiVo and DirecTv specifications. Writing test plans and tester resource information. Blackbox QA on bitstream technology. Testing software updates and standards revisions for various set-top boxes, as per TiVo and DirecTv specifications. Writing test plans and tester resource information.



Sony Online Entertainment

• Computer Games
• 1 - 100 Employee

• QA Tester

  • Oct 2005 - Jun 2006

  Contract vis The Eastridge Group for Sony Online Entertainment. Blackbox QA on Everquest 2. Testing fixes; patches; expansions; and updates before they are released to the public. Feedback directly too and from developers and programmers. Entering bugs into a tracking database and compiling daily reports of testing activities. Contract vis The Eastridge Group for Sony Online Entertainment. Blackbox QA on Everquest 2. Testing fixes; patches; expansions; and updates before they are released to the public. Feedback directly too and from developers and programmers. Entering bugs into a tracking database and compiling daily reports of testing activities.



Sony Interactive Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Game Test Analyst

  • Apr 2005 - Oct 2005

  Temp - Game Test Analyst for the First Party Quality Assurance department, formerly SCEA and now SIE. Temp employee in Online Support. Searched for online game players in violation of the End User License Agreement (EULA). Such violations can include sexual harassment, vulgarity, “griefing,” inappropriate usernames, etc. This also includes glitchers, cheaters, and hackers. Monitored daily server restarts. QA Testing for online patches, updates, and fixes before release. Alpha/Beta Testing for online features of new game titles. Worked independently doing blackbox QA testing on FPQA management database tools. Created test plans. Interfaced with developers. Trained newly hired employees. Show less



Compass Learning (now Edgenuity Inc.)

• United States
• E-Learning Providers
• 1 - 100 Employee

• Tester

  • Jan 2003 - Jan 2004

  Educational software tester in the quality assurance department. Black box testing. Worked with developers and programmers. Designing test plans. Configuration control. Worked in different OS/browser configurations. Updated and reported in a bug tracking database. Weekly meetings with lead testers and developers. Helped in the design of software. Educational software tester in the quality assurance department. Black box testing. Worked with developers and programmers. Designing test plans. Configuration control. Worked in different OS/browser configurations. Updated and reported in a bug tracking database. Weekly meetings with lead testers and developers. Helped in the design of software.