Experience

Dynamic Lifecycle Innovations
• United States
• Environmental Services
• 100 - 200 Employee
• Customer Experience Manager

  • Nov 2020 - Present


Organic Valley

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Customer Service Director

  • Jan 2017 - Sep 2020

• Customer Service Manager

  • May 2011 - Jan 2017

• Customer Service Supervisor

  • Jan 2009 - May 2011

• Customer Service Team Lead

  • Jul 2007 - Jan 2009

• Customer Service Representative

  • Feb 2007 - Jul 2007



Dream Systems by Sound World

• System Designer/Sales

  • Sep 2006 - Jan 2007

  Designed and sold customer home and commercial home theater and A/V systems. Worked with clients one on one. Managed customer database for advertising. Managed inventory and product purchasing. Assisted in on-site installations. Designed and sold customer home and commercial home theater and A/V systems. Worked with clients one on one. Managed customer database for advertising. Managed inventory and product purchasing. Assisted in on-site installations.



Sound World

• India
• Appliances, Electrical, and Electronics Manufacturing

• Sales Manager

  • May 2003 - Sep 2006

  Sales Manager, A/V Consultant managing a staff of five. Providing one on one personal sales and consulting for home and car audio/video systems. Vast product knowledge to troubleshoot issues. Merchandising the store sets. Ordered and stocked inventory for store and custom home installations. Sales Manager, A/V Consultant managing a staff of five. Providing one on one personal sales and consulting for home and car audio/video systems. Vast product knowledge to troubleshoot issues. Merchandising the store sets. Ordered and stocked inventory for store and custom home installations.