Systems Operator

• May 2022 - Present

Utilize the customer service system to track and document agent interactions, ensuring accurate and up-to-date records. Continuously monitor and prioritize customer service queues, ensuring timely responses and minimizing agent wait times. Use of analytical skills to problem solve efficiently. Utilize the customer service system to track and document agent interactions, ensuring accurate and up-to-date records. Continuously monitor and prioritize customer service queues, ensuring timely responses and minimizing agent wait times. Use of analytical skills to problem solve efficiently.

Solutions Specialist

• Apr 2021 - Jan 2023

Demonstrate in-depth knowledge of various car models, features, and pricing options to assist customers in making informed purchasing decisions. Played a pivotal role in achieving and surpassing monthly sales targets, contributing to the overall success of the company. Built trust and credibility with customers through expert product knowledge and transparent sales practices. Demonstrate in-depth knowledge of various car models, features, and pricing options to assist customers in making informed purchasing decisions. Played a pivotal role in achieving and surpassing monthly sales targets, contributing to the overall success of the company. Built trust and credibility with customers through expert product knowledge and transparent sales practices.

Delivery Driver

• Jan 2021 - Apr 2021

Demonstrated ability to provide efficient and timely food delivery services, ensuring order accuracy and customer satisfaction. Proficient in using GPS and map applications to navigate through various routes and deliver orders promptly. Proven track record of managing delivery schedules effectively, optimizing delivery routes, and meeting or exceeding delivery targets. Excellent communication and interpersonal skills, with the ability to handle customer inquiries, address concerns, and maintain a positive and professional attitude. Show less

Office Associate

• Jan 2020 - Nov 2020

Sales Specialist

• Apr 2019 - Jan 2020

Resedential Care Professional

• Apr 2017 - Feb 2019

Help Desk Support Specialist

• Aug 2015 - Jul 2017

Help clients with troubleshooting computer/ software issues as well as reset passwords when needed while maintaining client confidentiality. Help clients with troubleshooting computer/ software issues as well as reset passwords when needed while maintaining client confidentiality.