Experience

Sherway Group

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Process Analyst

  • Jan 2020 - Present

  Process creation and management supported by best practices, Lean Six Sigma methodology and business strategies.

• Process Improvement and System Analyst

  • Mar 2018 - Present

• WMS Support Specialist/Information Specialist

  • Jun 2015 - Jan 2020

  Support and training through daily help-desk requests by working directly with users on system issues. Hardware set-up and re-location. Responsible for leading the WMS support process by conducting setup, testing and training of all staff. Provide suggestions on potential enhancement of operational procedures and provide the technical modifications needed to ensure the WMS is configured to operate optimally as per the operation requirements.

• Inventory Control/Red Prairie WMS Super USER

  • Feb 2013 - Jun 2015

  Cycle counting and product audits for all inventory Year-end physical counts and regular reporting for several key customers, Operations and Executives.

• Distribution Center Manager

  • Dec 2011 - Feb 2013

  Distribution manager for a 300,000 sq.ft. start-up location with new customer-base, overseeing all aspects of warehouse, facility and personnel. Responsible for training, health and safety, reporting, financials and employee mentoring. On-boarded each customer, managed the receipt of all inventory and worked directly with customers to establish processes, reporting, service levels and communication plans.

• WMS Integration, Set-up and Implementation

  • Feb 2010 - Dec 2011

  WMS Warehouse System Set-up, Training and Implementation. Provide operational expertise and knowledge to assist in set-up and system improvements. Working as a middle man between IT and operations to create and maintain the best WMS possible. Assisted system programmers and set-up specialist.

• Warehouse Supervisor, Manager and Account Manager

  • Jan 2006 - Feb 2010

  Responsible for all warehouse operations, equipment and 50 staff members within a 100,000-300,000 sq. ft. warehouse space, fully racked and at 90% capacity. Focus on process enhancements and effectiveness with Distribution Manager and Executives. Visual dashboards, metrics, report cards and lean practices were frequently used.

• Customer Service Representative

  • Jan 2003 - Jan 2006

  Worked directly with operations, internal and external carriers and management to provide top-level service to our customers by problem-solving and mitigating risks Clerical duties included order entry, receipt entry, warehouse management system transactions, returns/OS&D and internal and customer-driven holds. Providing customers and management with daily, weekly and monthly reports. Identifying trends and opportunities within those reports.



Athletic Knit

• Sporting Goods Manufacturing
• 1 - 100 Employee

• CSR

  • Jan 2001 - Aug 2003

  Order desk. Completed new stock and custom jersey orders. Dealing with customs. Working with production and management. Worked with key accounts on large team and association orders. Assisted sales reps with internal tasks while they were on the road. Order desk. Completed new stock and custom jersey orders. Dealing with customs. Working with production and management. Worked with key accounts on large team and association orders. Assisted sales reps with internal tasks while they were on the road.