Experience

James River Insurance Company

• United States
• Insurance
• 400 - 500 Employee

• Claims Associate

  • Mar 2017 - Present

  • Investigate commercial auto claims to determine liability • Process and finalize claims based on state regulations and company guidelines • Approve and issue out payments to injured parties • Investigate commercial auto claims to determine liability • Process and finalize claims based on state regulations and company guidelines • Approve and issue out payments to injured parties



Bookmans Exchange

• Retail
• 1 - 100 Employee

• Customer Service Associate

  • Feb 2017 - Present

  • Process and shelve books giving priority to unique and rare titles • Aid customers with book recommendations and finding specific titles • Customer Service and utilization of a P.O.S. system • Process and shelve books giving priority to unique and rare titles • Aid customers with book recommendations and finding specific titles • Customer Service and utilization of a P.O.S. system



Comprehensive Hospice and Palliative Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Volunteer

  • Apr 2016 - Present

  • Socializing with patients allowing for an increased quality of life • Providing emotional support for whatever the patient is going through • Analyze and document any problem areas or areas of concern • Socializing with patients allowing for an increased quality of life • Providing emotional support for whatever the patient is going through • Analyze and document any problem areas or areas of concern



Challenger Space Center Arizona

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Flight Director

  • Aug 2015 - Feb 2017

  Give tours of the facility and exhibits relaying updated scientific information. Facilitate learning activities for young children and team building exercises for corporate adults. Also develop and give live educational demonstrations. Give tours of the facility and exhibits relaying updated scientific information. Facilitate learning activities for young children and team building exercises for corporate adults. Also develop and give live educational demonstrations.



Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Jul 2016 - Oct 2016

  • Process patient accounts via SmartPay/Veracity Dashboard • Amend patient accounts by adding, decreasing, date changes, and closes • Answer questions for owner doctors across the nation • Process patient accounts via SmartPay/Veracity Dashboard • Amend patient accounts by adding, decreasing, date changes, and closes • Answer questions for owner doctors across the nation



Grand Canyon University

• United States
• Higher Education
• 700 & Above Employee

• Enrollment Counselor

  • Sep 2015 - Jun 2016

  Conduct quality conversations with potential and current students to help them achieve their educational goals. Effectively communicate program information and university expectation. Assist with student retention by follow up appointments and explaining resources. Meeting and exceeded daily, weekly, and monthly team and individual goals Conduct quality conversations with potential and current students to help them achieve their educational goals. Effectively communicate program information and university expectation. Assist with student retention by follow up appointments and explaining resources. Meeting and exceeded daily, weekly, and monthly team and individual goals



Arizona Science Center

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Gallery Intepreter

  • Sep 2014 - Apr 2015

  Communicated and interpreted science ideas and knowledge to the general public. Gave live educational demonstrations and also worked with the development team to design new exhibits, demonstrations and activities. Communicated and interpreted science ideas and knowledge to the general public. Gave live educational demonstrations and also worked with the development team to design new exhibits, demonstrations and activities.



Anthem Education Group

• United States
• Education Administration Programs
• 200 - 300 Employee

• Student Support Specialist

  • Sep 2013 - Feb 2014

  Responsible for servicing 250+ students. Provided students with technical support and aided them in there educational pursuits. I consistently exceeded both daily and monthly retention goals. Responsible for servicing 250+ students. Provided students with technical support and aided them in there educational pursuits. I consistently exceeded both daily and monthly retention goals.