Experience

Macy's

• Retail Apparel and Fashion
• 700 & Above Employee

• Sales and Customer Service Manager

  • Sep 2022 - Present



Falcon Farms Inc

• United States
• Farming
• 200 - 300 Employee

• Field Recruiter Lead

  • Mar 2022 - Present

• Human Resources Recruiter

  • Oct 2021 - Present



Stage Stores

• United States
• Retail
• 700 & Above Employee

• District Manager

  • Feb 2016 - Jul 2020

  Stage Stores Inc. - Houston, Texas• Improved operational standards, personnel moves, and merchandising strategies.• Exceeded sales targets 100% with motivational approaches focused on continuous improvement and strategic goal attainment.• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.• Supervised 22 locations to enforce high-quality standards of operation.• Optimized in-store merchandising, brand presentation and inventory availability and focus.• Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.• Attracted new clientele and developed customer relationships by hosting product-focused events.• Hired and led 28 managers and 112 supervisors for Stage Stores organization.• Led targeted training programs to educate staff on product benefits and service capabilities.• Created various selling and merchandising programs impacting bottom line performance.• Drove sales for 22 stores in district, generating $53M in annual volume..• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Show less

• Store Manager

  • May 2008 - Feb 2016

  Store Manager, May 2008 to February 2016Stage Stores - Houston , TX• Led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.• Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.• Generated repeat business by delivering exceptional customer service and positive engagement.