Experience

Simpluris, Inc.

• Legal Services
• 1 - 100 Employee

• Vice President

  • Nov 2022 - Present



Ocwen Financial Corporation - US

• United States
• Financial Services
• 700 & Above Employee

• Vice President Investor Services - Investor Reporting/Investor Accounting

  • 2020 - 2022

  • Directed combined P&L of $6M in annual expenses. • Served as executive leader responsible for 225 FTEs across multiple domestic and international locations.• Maintained timeliness and accuracy for all scorecards and related processes. • Created and managed annual departmental budgets and related staffing forecasts, focusing on expense reduction.• Developed and executed staff-reduction strategies through span-of-control reviews to meet financial targets.• Managed reporting, remittance, and custodial account reconciliation activities related to 3,500 individual servicing and sub-servicing clients, inclusive of private-label securities, Freddie Mac, Fannie Mae, and Ginnie Mae.• Achieved 99.54% of accounts reconciled in accordance with Regulation AB and USAP, with no reconciling items aged greater than 90 days. Reduced aged P&I and T&I custodial account, reconciling items per loan serviced and overall number of reconciling items per loan serviced.• Guided the remittance of over $1B in monthly cash flows collected from consumers to owners of related mortgage assets (mortgage-backed securities and wholly owned portfolios).• Oversaw cash and expense management activities to ensure compliance with various servicing and sub-servicing agreements.• Established process to recover $3M in monthly payment deferrals from non-GSE investors to avoid cost of carrying servicing advances. • Communicated results and addressed queries from senior management, regulatory agencies, and internal and external auditors.• Presented key performance indicators and monthly business results to chief servicing officer and chief executive officer.• Developed and managed Regulation AB, USAP, and Sarbanes-Oxley compliance and controls. • Managed team of 25 off-shore software engineers, with responsibility for design, development, and maintenance of various data warehouses and automation software used to produce investor reports and monthly bank account reconciliations. Show less

• Director - Mortgage Servicing Oversight

  • 2014 - 2020

  • Oversaw multiple vendors across aggregate portfolio of 2M loans and a UPB of $400B.• Managed vendor relationships and performance oversight and audit related to mortgage servicing support areas, including property preservation (pre-foreclosure and REO), property registration, valuations, and REO (marketing and disposition).• Ensured vendor performed within Freddie Mac, Fannie Mae, and applicable regulatory and state guidelines.• Managed 50 off-shore and 25 on-shore employees spanning three office locations.• Reduced operating expenses per loan serviced for areas managed by 10% to 15% annually each year.• Worked with outsourcing vendors to enhance customer-centric processes with 18% reduction in customer complaints YOY. • Focused on community blight by reducing outstanding code violations by 20% YOY. Established processes and protocols to prevent future code violations. • Negotiated and developed multiple vendor scorecard metrics in order to hold vendors accountable to industry standards.• Managed attrition rates and employee welfare by modifying incentive compensation plans based on market conditions, inflows and outflows, and overall process improvements.• Oversaw various fees and expenses assessed to borrower’s accounts to ensure overall compliance. Show less

• Senior Manager, Real Estate Tax, Insurance, Escrow Analysis, Credit Reporting, and HELOC Operations

  • 2007 - 2014

  • Led various aspects of servicing, including day-to-day operations related to escrow analysis, real estate tax, hazard and flood insurance, credit reporting, and HELOC operations.• Managed 100 off-shore and 25 on-shore employees spanning three offices.• Oversaw four vendors across aggregate portfolio of 795,000 loans and UPB of $126B.• Managed servicing transfer activities related to tax and insurance items for 950,000 newly boarded loans.• In-sourced servicing of real estate taxes, eliminating outsourcing expenses of $3.5M annually.• Migrated to monthly REO insurance premium billing in fourth quarter of 2010, reducing servicing advances by $16.5M.• Reduced credit-reporting disputes per loan by 42% when comparing end of year 2007 volumes to end-of-year 2014 volumes.• Spearheaded efforts to eliminate $300,000 of mailing expenses, which equated to 30% reduction of departmental mailing expenses.• Reduced overall departmental write-offs by 15% related to servicing errors Show less

• Manager, Loan Transfers, Quality Assurance, ARMs, Mortgage Insurance,

  • 2005 - 2007

• Supervisor, Automation and Project Management

  • 2004 - 2007

• Data Warehouse Facilitator

  • 2003 - 2004

• Senior Financial Analyst

  • 2002 - 2003

• Financial Analyst

  • 2000 - 2002



Morgan Stanley

• United States
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • 1998 - 2000