Experience

Railinc Corp.

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Customer Success Specialist

  • Apr 2023 - Present



Lenovo

• China
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Operations Analyst

  • Jul 2015 - Nov 2016

  North America Sales Operations

• Account Manager, US Public Sector

  • Jan 2012 - Jul 2015

  Account management for the NYC Department of Education.

• Inside Sales Rep, US Public Sector

  • Jan 2011 - Jan 2012

  Manage retention and development accounts in Southern California & Hawaii public sector segment.



Medfusion

• Territory Manager

  • Feb 2010 - Apr 2010

  Responsible for all outbound telesales of a patient web portal solution to small medical practices in a six state territory. (TX, NM, OK, AR, MS, LA) Responsible for all outbound telesales of a patient web portal solution to small medical practices in a six state territory. (TX, NM, OK, AR, MS, LA)



Lenovo

• China
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Sales Manager, Mid Market

  • Nov 2006 - Mar 2009

  Managed a team of 8-15 inside reps accountable for all insidesales activities in the West Region Retention & Development, US Acquisition and US Channel Led Mid Market territories.

• Account Manager, Mid Market

  • Apr 2006 - Nov 2006

  Responsible for all inside sales activities in the West Region Mid Market territory representing approximately $56M revenue.

• Inside Sales Manager, East Region Public Sector

  • Jan 2006 - Apr 2006

  Managed a team of 14 reps accountable for all insidesales and project management activities in the East Region Public Sector and Federal territories representing approximately $109 million in revenue.

• Advisory Sales Representative, Large Enterprise

  • Mar 2003 - Jan 2006

  Responsible for all inside sales activities on 13 Large Enterprise Direct customers, representing approximately $40+ million in annual Lenovo PC revenue.



Progress Energy

• United States
• Utilities
• 700 & Above Employee

• Director, Client Services

  • Oct 2000 - Jul 2002

  2nd line management of 26 employees in the Field Operations Group, Project Management Group, Client Service Center and Financial Services which perform all software delivery, technical support and accounting functions for the company.

• Internal Operations Manager

  • Jun 2000 - Oct 2000

  Managed 3 employees with responsibility for accounts receivable, Annual Support & Upgrade and front desk administrative functions.

• Solutions Manager

  • May 1999 - May 2000

  Project management of over $1.2 million of project revenue at 3 large account software implementations.

• Software Project Specialist

  • Dec 1997 - May 1999

  Installation and implementation of facility management software designed specifically for educational institutions.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Advisory Sales Representative

  • Jan 1996 - Oct 1997

  Responsible for top 11 corporate personal computer resellers in Metropolitan Chicago area accounting for $225+ million in IBM PC revenue in 1997.

• Personal Systems Sales Consultant

  • Mar 1993 - Jan 1996

  Responsible for recommending, configuring and selling PC based solutions to corporate, educational and consumer markets.