Experience

Heart To Heart Home Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Coordinator

  • Oct 2016 - Present

  Coordinating between aides and patients with placement. Communicating with both contacts and patients regarding patients health status. Following up with home health aides ensuring they arrive in a timely manner. Confirming attendance with patients so the prebilling is correct and accurate. Troubleshooting patients issues and concerns with care and compassion. Resolving any patient concerns or issues they may be having. Coordinating between aides and patients with placement. Communicating with both contacts and patients regarding patients health status. Following up with home health aides ensuring they arrive in a timely manner. Confirming attendance with patients so the prebilling is correct and accurate. Troubleshooting patients issues and concerns with care and compassion. Resolving any patient concerns or issues they may be having.



Freelance I.T.

• Brooklyn, New York

• Computer Repair Technician

  • Apr 2015 - Present

  Computer repair regarding both software and hardware across various Operating systems (windows,Mac,Linux,android. Also perform technical solutions for smart phones Computer repair regarding both software and hardware across various Operating systems (windows,Mac,Linux,android. Also perform technical solutions for smart phones



White Glove Consulting

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Account Manager

  • 2015 - 2016



New York Radiology Partners

• New York, New York

• Patient Coordinator

  • Mar 2013 - Mar 2015

  Scheduling patient with high call volumes in all modalities (Ultrasound, MRI, Ct, Pet scan and Mammography. Confirming patients for next day procedures in Ultrasound. Call back cancelled patient to possibly reschedule their exams . Provide excellent customer service to patients including educating them on the procedures they are having, to ease their concerns. Investigate scripts as they come off the fax machine so they can either be attached to a patients record, or call the patient if the doctor’s office has yet to make an appointment. Show less



East River Imaging

• New York, New York

• Schedule Coordinator

  • Mar 2012 - Oct 2012

  Organize and coordinate schedules according to strict protocols. Schedule 35-50 appointments per day for patients. Responsible for scheduling in 3 imaging modalities; including cat-scan, ultrasound, and Fluoro procedures. Educate patients about their scheduled procedures while providing excellent customer service. Consult with radiologists on details of interventional radiology procedures. Organize and coordinate schedules according to strict protocols. Schedule 35-50 appointments per day for patients. Responsible for scheduling in 3 imaging modalities; including cat-scan, ultrasound, and Fluoro procedures. Educate patients about their scheduled procedures while providing excellent customer service. Consult with radiologists on details of interventional radiology procedures.



New York Sports Care

• New York, New York

• Scheduling Coordinator/ Assistant

  • Jul 2011 - Feb 2012

  Organize and coordinate the schedule according to strict protocols. Obtain medical records and films for upcoming patients. Review patient charts to ensure that all of the proper information was obtained. Confirming patient appointments. Coordinate with attorneys and other offices in regards to patient care. Coordinate with insurance verifiers to make sure that insurance, no fault, and workers compensation cases are open to avoid delays with patient care Organize and coordinate the schedule according to strict protocols. Obtain medical records and films for upcoming patients. Review patient charts to ensure that all of the proper information was obtained. Confirming patient appointments. Coordinate with attorneys and other offices in regards to patient care. Coordinate with insurance verifiers to make sure that insurance, no fault, and workers compensation cases are open to avoid delays with patient care



Edward Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Radiology Support Associate

  • Dec 2009 - Mar 2011

  Retrieving the patients from Outpatient Registration Getting patients dressed, giving them any pertinent instructions and paperwork for their respective exams and escorting the patient along with their order and their agenda to the respective modality Keeping the dressing area clean, neat and stocked at all times Assisting all modalities with any service recovery or outpatient escorting that may need to occur Retrieving the patients from Outpatient Registration Getting patients dressed, giving them any pertinent instructions and paperwork for their respective exams and escorting the patient along with their order and their agenda to the respective modality Keeping the dressing area clean, neat and stocked at all times Assisting all modalities with any service recovery or outpatient escorting that may need to occur