Experience

Volunteer Centre Kensington & Chelsea

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Inside out co-ordinator

  • Apr 2020 - Present



The Nehemiah Project

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Housing support worker

  • Mar 2017 - Apr 2020

  My current role I am a housing support worker my roles focus on supporting the clients after they have been in the project for over three to six months and are ready to be supported back into the community in the way of education, employment or volunteering Identify users individual support needs and, through consultation and agreement with the user (and, where appropriate, their Care Manager), devise and implement suitable support plans to ensure that identified support needs are met. Encourage and support tenants to live as fully and independently as possible within the local community, providing information, emotional, organisational and practical support and training as appropriate. To carry out risk assessments as and when necessary due to the changing needs and aspirations of users. Ensure compliance with Supporting People standards and Ability policies and procedures. Organise and provide appropriate support for tenants preparing to move-on to greater independence, including support through the move and resettlement into their new home. Contribute to the protection of service users from abuse, and support service users when they are distressed. Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as appropriate. Show less



Penrose

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Offender resettlement manager

  • Nov 2016 - Apr 2017

  As Offender resettlement Manager my main duties are to interview offenders in the first Ten days of coming into custody to carry out an assessment that outline the kinds of support that the offender will need during their time in custody ensure services promote independence and inclusion for clients, whilst following all forms of policies and procedures, gain their confidence and motivate them into education, training, or employment inside custody. After collecting the information I would sign post to other agencies including probation communicating with them in many forms on P Nomis, OAsys, emails and face to face building strong relationships making communicating easier and more streamline. Three months prior to their release I will do a more in depth review of the offenders progress prioritising offender’s into order of release and sign post to housing, Job centre plus, National career’s advice, mentoring organizations like SOVA and trailblazers, ensure that the offenders have I.D and are in communication with probation. I will provide disclosure advice and ensure that the offender is in the best place to be re-introduced into the community I have a large case load that I am responsible for and are outcome base targeted. Show less



U Turn recovery

• London, United Kingdom

• Recovery Manager

  • Apr 2015 - Oct 2016

  Responsible for the delivery of high quality support services; ensuring services provided to our clients meet their needs and aspirations and comply with the standards and requirements of the organisation. Promote continual review and improvement of services by creating an environment in which Clients are encouraged use their initiative. Foster hope and create the conditions in which people can be enabled to live independently and be empowered. Support people to recover meaning, purpose, choice and control in their lives. Sustain and develop strong and effective partnerships with colleagues in your own staff team, local agencies. Take a lead role in supporting initiatives to maximize positive outcomes in health, emotional and economic wellbeing achievements. Ensure services promote independence and inclusion for clients, whilst following all forms of policies and procedures. Show less



De Paul UK

• London, United Kingdom

• Support worker

  • Jan 2016 - Apr 2016

  Working with vulnerable young adults with complex issues dealing with homelessness, learning difficulties, mental health issues, and criminal convictions to maintain their tenancies in different levels of supported housing. To maintain a case load of clients and ensure that all clients are risk assessed given helped to achieve their Care plains and Support plains. To support and encourage into Education, Employment or Training. Ensuring clients are supported to raise complaints, comments and suggestions. Reporting repairs and maintenance in accordance with policy and procedure. Keeping accurate records, including logbooks, service user files, monitoring information etc. Maintaining clear and concise records of all key working sessions. Supporting customers to pay their rent, including providing advice on benefits and debt management and referring them to out side agencies that provide money management courses. Show less



999 club

• London, United Kingdom

• Winter night manager

  • Dec 2015 - Feb 2016

  Manage a team of volunteers to support up to 35 homeless people to be safe and worm over the worst winter months with the end goal of gaining long term housing referring guest to agencies working along side The 999 Club. Ensuring a high level of support throughout the night ensuring all guest are well feed and looked after though out the night. Supervising volunteers and giving training and supporting them to interact with guest. Dealing with any unplanned situation as they occur and dealing with out side agencies and liaising with the police. Writing reports to keep all staff informed of on going situation and any incidents that occurred throughout the night. Setting up the hall to ensure that Females are separated from males at all times throughout the night. Show less



Working Links

• United Kingdom
• Professional Training and Coaching
• 300 - 400 Employee

• case manager/ resettlement mentor for Bad Boy's Bakery

  • May 2014 - Jul 2015

  Provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, and long-term case plan development. Updating weekly case plan development, progress monitoring, advocacy and referrals. Supporting candidates with various convictions to become self-sufficient in job-search activity, through adopting coaching and mentoring approaches and working in small groups. Modifying rehabilitation plans and creating sustainable networks of support. Acting as a counselor, listening to client complaints and providing appropriate feedback. Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations. Show less



Self-employed

• skilled labourer with first aid card

  • Nov 2013 - May 2014