Experience

Didlake

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Supervisor

  • Jun 2011 - Present



GameStop

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Oct 2004 - Jun 2006

  • Interviewed, selected, trained, and supervised up to ten employees • Resolved customer complaints regarding sales and service • Administered systems and programs to reduce loss, and maintained inventory • Enforced safety procedures to OSHA standards • Examined merchandise to ensure that it is correctly priced and displayed • Communicated with district manager to effectively maintain company standards • Interviewed, selected, trained, and supervised up to ten employees • Resolved customer complaints regarding sales and service • Administered systems and programs to reduce loss, and maintained inventory • Enforced safety procedures to OSHA standards • Examined merchandise to ensure that it is correctly priced and displayed • Communicated with district manager to effectively maintain company standards



Bethesda Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Bartender

  • Jan 1997 - Jan 2002

  • Checked identification of customers to verify age for purchase of alcohol • Mixed ingredients, such as liquor, soda, water, and bitters, to prepare cocktails and other drinks • Served wine and drafted or bottled beer • Cleaned glasses, utensils, bar and bar equipment • Cleaned tables and work areas • Stocked the bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws • Checked identification of customers to verify age for purchase of alcohol • Mixed ingredients, such as liquor, soda, water, and bitters, to prepare cocktails and other drinks • Served wine and drafted or bottled beer • Cleaned glasses, utensils, bar and bar equipment • Cleaned tables and work areas • Stocked the bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws



Banner Life Insurance

• United States

• Assistant Underwriter

  • Mar 1998 - Jun 2000

  • Reviewed and verified clients addresses, medical histories, and conditions for completeness so underwriters could effectively quote an insurance offer to agents • Answered and transferred phone calls, replied to emails from agents requesting status of insurance offers • Investigated client files to understand what pre-existing conditions they had which prevented insurance offers from being obtained • Communicated to agents status of insurance offers and the dates their clients could expect to receive an offer Show less