Jason Holder

Director of Information Technology at City of Indianola, Iowa
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Contact Information
Location
Altoona, Iowa, United States, US

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Credentials

  • CSM - Scrum Alliance Certified Scrum Master
    Scrum Alliance
    Aug, 2022
    - Sep, 2024
  • Google Apps Certified Administrator
    Google
    Jul, 2015
    - Sep, 2024
  • Microsoft Certified Professional
    Microsoft
    Mar, 2005
    - Sep, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jul, 2003
    - Sep, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jul, 2003
    - Sep, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Feb, 2020
    - Sep, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Jul, 2019
    - Sep, 2024
  • G Suite Administration
    Google Cloud
    Jul, 2016
    - Sep, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Director of Information Technology
      • Sep 2022 - Present

      -Oversees strategic and tactical planning, development, evaluation, and coordination of the city's information and technology systems. -Facilitates communication between staff, management, vendors, and other technology resources. -Manages third-party providers and ensures effective coordination of services. -Leads multiple information and communication systems and projects, including voice, data, imaging, and office automation. -Designed, implemented, and evaluated systems that support end users in the productive use of computer hardware and software. -Ensured system security and backup procedures were robust and followed best practices. -Supervises IT staff, fostering a culture of mutual respect and personal growth. -Develop and manage the department's technology budget. -Establish IT policies and systems to support the city's strategic goals. Show less

    • United States
    • Public Safety
    • 100 - 200 Employee
    • Senior Information Technology Manager (ITS5)
      • Mar 2021 - Sep 2022

      Develop an organization-wide IT strategic plan. Create, implement, update and maintain IT policies, protocols, and standards. Work with upper management and senior IT staff to develop the IT department budget and priorities. Communicate with other executives and departments regarding new IT projects' costs, value, and risk potential. Coordinate with contractors and vendors to support department-wide initiatives and manage statewide projects. Direct the department's critical data center and data center applications. Propose, evaluate and implement changes and improvements—direct activities and priorities of technology teams. Primary contact for all Cyber Security initiatives and responses.Currently working to achieve my PMP certification - 35 current CEUs - anticipated completion date: September, 2022 Show less

    • Information Technology Manager / System Administrator / SharePoint Admin / IT Project Manager
      • Aug 2013 - Mar 2021

      Plan, direct, and deliver technology programs and critical infrastructure to the department's 3500+ employees. Responsible for Project management and Cyber Security management. Manage services such as SharePoint and other CMS development and management platforms, including hybrid and cloud-based services such as Google Workspace management and Microsoft 365, IP telephony systems, wide-area video systems, network services, and mobile device management. Coordinate with contractors and vendors to support department-wide initiatives and manage statewide projects. Maintain the department's critical data center and data center applications. Propose, evaluate, and implement changes and improvements. Direct activities and priorities of multiple technology teams. Show less

    • System Administrator/SharePoint Administrator ITS4
      • Aug 1999 - Aug 2013

      Successfully administered, implemented, and troubleshot all technology-related issues for the Iowa Department of Corrections. Effectively serve as project manager on multiple complex implementations and upgrades, assigning tasks, managing budgets, and vendors, and ensuring tasks are completed accurately and promptly. Collaborate with IT Managers in designing and deploying statewide technological directives, conducting research, and sharing solutions for improving processes. Conduct user training for the rollout of the Google Cloud Platform.Key results: - Successfully developed and managed the statewide deployment of a SharePoint Portal to 20 sites. Served as IT administrator directly responsible for configuring and enhancing the Department of Corrections’ SharePoint server technology platform. - Developed and deployed multiple cost savings initiatives, including: An electronic time tracking program for inmates reduces fraud and waste and increases accuracy. Statewide Offender Portal- Increasing information dissemination to offenders and reducing redundancy and waste, increasing staff ability to communicate to offenders. Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Network/Radar/Information Systems
      • Aug 1989 - Aug 1999

      - Managed a team of 12 airmen in the successful development and deployment of a $2 million AN/ MPQ-T3 Threat Radar Simulator and maintained a 98% operational up-time rate, which exceeded the USAF 85% minimum standard - Led the successful planning, design, and programming of Enhanced Training in Idaho (ETI) Training Range, and trained and conducted public hearings and forums focusing on the technology and benefits of the training range expansion - Designed and managed the squadron intranet website, which significantly increased efficiencies and provided a computer-based central location for personnel to perform a wide range of tasks - Created and implemented a squadron-wide training course to teach coworkers the basic features of commonly used Microsoft Office software applications - Performed troubleshooting and repairs of circuit cards to component level Show less

Education

  • Park University
    Bachelor of Science - BS, Management Information Systems
    2000 - 2012
  • Community College of the Air Force
    Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
    1990 - 1995

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