Experience

Jackson College

• United States
• Higher Education
• 300 - 400 Employee

• Instructional Coordinator

  • Nov 2019 - Present



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Instructional Coordinator

  • Jul 2019 - Nov 2019

• Network Administrator

  • May 2019 - Jun 2019

• Windows 10 Deployment Team Lead Technician

  • Nov 2018 - May 2019



Kforce Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• RTLS Field Technician Team Lead

  • Mar 2018 - Sep 2018



Velocity, A Managed Solutions Company

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Network Operations Center Tier 1 Agent

  • Jul 2017 - Jan 2018



D & P Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Technical Support Analyst

  • Mar 2016 - Mar 2017

  First Line of Support First Line of Support



O-I

• United States
• Glass, Ceramics and Concrete Manufacturing
• 700 & Above Employee

• Support Analyst

  • Nov 2015 - Feb 2016

  First line of Global Support. First line of Global Support.



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Driver

  • May 2010 - Nov 2015

  Deliver pizzas and obey all traffic laws and rules set forth while maintaining a sales to customer relationship Strategize on different marketing techniques and keeping track of sales, inventory, performance, and corporate promotions Deliver pizzas and obey all traffic laws and rules set forth while maintaining a sales to customer relationship Strategize on different marketing techniques and keeping track of sales, inventory, performance, and corporate promotions



Pomeroy

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Bench Technician

  • Sep 2014 - Mar 2015

  Configure machines, re-image machines with Win7, load applications and updates utilizing the SCCM, add groups in Active Directory, configure and update BIOS settings Troubleshoot hardware, software, and network problems Test and organize hardware components for accurate inventory Assist Lead in training staff on proper procedures and give instruction on various troubleshooting Contact warranty support through proper channels and assist repairs Assist other departments with duties to ensure project stays on schedule Show less



Peak Systems, Inc.

• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Support

  • Apr 2014 - Sep 2014

  Provided user support with multiple devices Installed LAN and WLAN cables and devices Troubleshooted networks, printers, client pcs, routers, switches, patch panels, and various POS systems Provided user support with multiple devices Installed LAN and WLAN cables and devices Troubleshooted networks, printers, client pcs, routers, switches, patch panels, and various POS systems



Internet Technologies

• Advertising Services
• 1 - 100 Employee

• Network Technician

  • Nov 2013 - Jun 2014

  Provided user support Installed and terminated audio/video, LAN, and WLAN cables and devices Troubleshooted networks Remote into client servers to maintain network flow and upgrades Developed strategic forms of marketing Provided user support Installed and terminated audio/video, LAN, and WLAN cables and devices Troubleshooted networks Remote into client servers to maintain network flow and upgrades Developed strategic forms of marketing



Murtech Staffing & Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support

  • Feb 2013 - Sep 2013

  Provided technical support for several vendors Troubleshooted networks and configured network printers Provided technical support for several vendors Troubleshooted networks and configured network printers



Global Resources Ltd.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• PC Technician

  • Apr 2012 - Sep 2012

  Provided computer hardware support and maintain client relations Install components to complete projects Provided computer hardware support and maintain client relations Install components to complete projects



PJ's Corrugated, Inc

• Printer

  • Mar 2008 - Dec 2009