Experience

Matrix Media Services

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Job Titles

  • Jan 2019 - Present



Independent

• Columbus, Ohio Area

• Contractor

  • Dec 2017 - Jan 2019

  Custom Ruby on Rails and PHP app development. Custom Ruby on Rails and PHP app development.



Switchbox Inc.

• United States
• Software Development
• 1 - 100 Employee

• Lead Web Developer

  • May 2014 - Nov 2017

  - Building custom software solutions using Ruby/Rails. - Maintaining legacy applications built with PHP and Ruby/Rails. - Mentor Junior Developers - Ensure code quality and setting team standards - Meeting with clients to gather requirements - Building tools and processes to speed up development time while maintaining a high level of quality. - Interfacing with various external APIs (payment processors, government systems, inventory systems) - Building custom software solutions using Ruby/Rails. - Maintaining legacy applications built with PHP and Ruby/Rails. - Mentor Junior Developers - Ensure code quality and setting team standards - Meeting with clients to gather requirements - Building tools and processes to speed up development time while maintaining a high level of quality. - Interfacing with various external APIs (payment processors, government systems, inventory systems)



Ecommerce, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Web Developer

  • Feb 2012 - Apr 2014

  - Maintaining, creating and extending in-house software using PHP, Ruby/Rails and JavaScript.- Interfacing in-house software with cloud provisioning software.- Adding functionality to internal API.- Created proof-of-concept for new website creation software using WordPress.- Generating reports and managing phones for Asterisk based PBX.- Streamlined developer process by automating development environment creation using Vagrant.

• Support Oracle

  • Nov 2009 - Feb 2012

  - Creating scripts to automate common and tedious CR tasks- Created CR Task Tracker to monitor break usage- Assisting CR staff with advanced or confusing issues- Delegating escalated issues to assure quick response- Maintaining service levels on phones and tickets- Assisting customers with various aspects of web hosting using the phone, tickets, email and social media- Shift Lead for Customer Relations



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Reporting Analyst

  • Feb 2007 - Feb 2009

  - Reporting on agent metrics using data from eOn, Aspect and Avaya switches. - Creating reports and applications using Visual Basic, PHP and MySQL. - Maintaining legacy applications and reports. - In charge of making sure daily reports are sent in a timely manner. - Created lightweight PHP framework to allow for faster implementation of new reporting requests. - Reporting on agent metrics using data from eOn, Aspect and Avaya switches. - Creating reports and applications using Visual Basic, PHP and MySQL. - Maintaining legacy applications and reports. - In charge of making sure daily reports are sent in a timely manner. - Created lightweight PHP framework to allow for faster implementation of new reporting requests.