Experience

Youth For Tomorrow

• Non-profit Organizations
• 100 - 200 Employee

• Lead Residential Counselor

  • Oct 2018 - Present

  - Assisted 10-15 Unaccompanied Immigrant Minors (UIMs) by managing their calendars, leading weekly acculturation-based workshops, and setting several post-discharge long/short term goals - Developed and updated 10-15 ongoing governmental reports daily on each UIM through Microsoft Office and FamCare software - Collaborated with supervisors and other internal staff to enforce the rules and policies of the program set by the Office of Refugee and Resettlement (ORR) - Organized and executed 2-3 group activities weekly which strengthened relationships between UIMs, Staff, and ORR representatives - Supervised UIMs and secured their safety allowing them to focus on their personal goals such as enhancing their English, growing their understanding of American culture, and improving school marks Provided UIMs with language interpretation in both casual and professional settings



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Senior Sales Representative

  • Jun 2017 - Sep 2018

  - Marketed devices, accessories, and lines of service to clients resulting in >1k in revenue daily - Consistently placed above 90th percentile of Sales Representatives for over a year, achieving Salesperson of the Month on numerous months - Prepared paperwork monthly for auditing deadlines and ensured documentation followed internal protocols using Excel, Word, and Outlook - Analyzed 10-20 current and past clientele files weekly for selling opportunities and consulting calls - Managed the development of numerous Junior Sales Representatives with training, meetings, and use of personally created PowerPoint presentations - Built relationships with recurring clients to discover their specific needs in order to guide their purchases and investments



Northern Virginia Community College

• United States
• Higher Education
• 700 & Above Employee

• Orientation Leader

  • Aug 2015 - Aug 2016

  •Created and assisted in multiple projects such as school-sponsored events and recreational activities to enhance student experience and orientation process • Co-presented essential information with Orientation facilitator to introduce incoming students about resources and utilities (PowerPoint) • Assisted and gave guidance to new students on class registration and help them organize their first college semester • Assisted in making copies, preparing folders, and setting up paperwork for orientation • Gave tours to incoming students around campus and inform them about campus buildings and resources • Acted as interpreter to students who spoke Spanish as their first language