Experience

Zenergi

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Senior Corporate Account Manager

  • Mar 2011 - Present



Briar Associates

• United Kingdom
• Financial Services

• National Account Manager

  • May 2011 - Present

  Remit: Secure, manage and develop existing key accounts - (Energy & Environmental Consultant) Account Management: Liaise with clients to identify needs and establish business capacity to achieve requirements.Perform key role in procurement proposals and presentations, including contract negotiations with energy suppliers.Provide service level support for clients mechanical and engineering requirements.Maintain delivery of contact/relationship management strategy to consistently deliver SLAs.Develop client relationships to maximise business opportunities.



Hedge Tax Mitigation

• Financial Services
• 1 - 100 Employee

• Account Manager

  • Jan 2011 - May 2011

  Remit: Secure, manage and develop existing key accounts and maximise profit and growth.Account Management : Liaise with clients to identify needs and establish business capacity to achieve requirements.Perform key role in bid proposals and presentations, involving contract negotiations at senior level.Provide service level support for clients who own business properties and require specialist tax advice.Maintain delivery of contact/relationship management strategy to consistently deliver SLAs.Sales & Marketing: Identify business opportunities and generate quality leads, facilitating sales conversion rates.Develop client relationships to maximise sales opportunities in conjunction with the sales team.Analyse credit worthiness of current accounts and assess viability of new accounts.Research and analyse regular sales forecasts to facilitate sales planning.



Property Professionals

• Law Practice

• Sales Manager

  • Nov 2006 - Feb 2010

  Gained fast-track promotion to Sales Manager from Sales Executive within ten months.Sales Assess market opportunities and identify clientele to achieve personal and team targets.Set staff targets and devise incentive programs to encourage morale and increase revenue.Conduct post-event sales reviews to assess performance and facilitate forecasting.Branch Management Responsible for branch monthly income targets, monitoring and reporting sales volume and completing all associated administrative tasks, e.g. rotas.Promote customer-oriented culture guaranteeing delivery of high customer service standards, ensuring resources are utilised to maximum effect to achieve and exceed customer expectations.Ensure staff are updated with Compliance and Regulatory changes that may affect the company and its clients whilst maintaining awareness of relevant industry developments.Staff Supervisory and disciplinary responsibility for 10 successful Sales Executives, involving:Management - Selection and recruitment- Mentoring and coaching - Performance management and assessment- Rewards and recognition.Results Branch generated sales income of £5,534,463 under my stewardship, January 2008-December 2009.Awarded Best Individual Performance, consistently exceeded personal sales targets each year.



Platinum Group

• Egypt
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Jul 2004 - Nov 2006

  Business Development Introduce Sales presence, prospecting proactively through networking, referrals and advertising.Consult with clients to determine needs, promote services, and provide product solutions.Develop mutually beneficial partnerships with local councils, merchants and building companies.Maintain market knowledge, monitoring competitor/consumer activity, products and pricing.Operations Management Manage up to 12 Engineers scheduling rotas, assessing priorities, allocating work and monitoring workflow.Order, purchase and distribute stock and perform Quality Control checks for Council Inspections.Develop, implement and monitor Health & Safety regulations and Customer Care Index.Results Successfully negotiated a major contract with a local council.Solicited and obtained a £48K installation contract.



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Various

  • Oct 1987 - Jun 2004

  Fiscal Management Provide Premier customers with a single personal manager, developing and maintaining strong business portfolio of affluent/high net worth customers to increase value of each customer’s profile as relevant.Perform financial reviews and give comprehensive and comprehensible explanation of products and packages to best suit client’s needs.Sales & Marketing Identify and present Premier Banking service to qualifying customers, ensuring thorough knowledge of products and services and securing new Private Banking contracts for valued and esteemed customers.Identify potential clients for financial and mortgage advisors and pursue opportunities to achieve sales and meet personal and team-based targets.Staff Development Coach and develop front line staff and account managers, providing sales tools and suggesting techniques to achieve individual and team-based targets.Results Increased portfolio profit by 113%; Won Customer Care Excellence Award; Ranked in Top Ten in the area.Branch ManagerDaily Operations Fully accountable for performance and success of branch, achieving approved and agreed targets in:- Sales, Profit, Customer Satisfaction & Colleague Engagement.Fiscal Management Responsible for Branch risk management and investment, savings and lending portfolios, coordinating budgets, balancing Profit & Loss accounts and providing reports for payroll, sales and costs.Business Development Spearhead development through management team and engaged team of colleagues, monitoring and analysing branch activity.Staff Supervision Supervisory and disciplinary responsibility for multidisciplinary staff, assessing performance and conducting regular appraisals to support staff to overcome challenges while encouraging responsibility-taking.