Experience

Abellio London

• United Kingdom
• Truck Transportation
• 200 - 300 Employee

• Commercial Services Manager

  • Jul 2014 - Present

  Ensure that the Company’s rail replacement, coach parking and other non-standard services are developed and managed effectively and efficiently in order to exceed target criteria.Prepare schedules using Optibus scheduling software, submit tenders in a timely manner and manage operational budgets.Holder of CPC in Passenger Transport.

• Performance Manager

  • Nov 2009 - Jul 2014

  Assist in ensuring that the Abellio London network of services is managed efficiently in order toexceed target criteria. To provide vital communication links with both garage based managers and the Network Performance Officer. To ensure the distribution of relevant information is consistent, accurate and on time, and to strengthen the interface between Performance, Operations and Engineering. To supervise service control practices in line with the current policy and procedures.

• iBus Controller

  • Apr 2008 - Nov 2009

  • Operate the iBus system to monitor and manage routes to ensure the company meet target criteria.• To ensure all documents are fully completed and forward to relevant departments.• Liaise with Centrecomm in regards to service disruptions, diversions and serious incidents• Communicate information affecting services to relevant managers and staff.• Record any mechanical that arise and assist in any way to reduce lost of mileage.

• Service Quality Supervisor

  • May 2005 - Apr 2008

  • Utilise staff and vehicles in the most efficient manner to ensure the company meets its target criteria.• React fast to minimise any service disruption. • Monitor driver and vehicle presentation, and take appropriate actions when they don’t meet the quality standards of QIC's II.• Monitor staff performance, identify and report any training needs.• Complete necessary paperwork and reports.

• Bus Driver

  • Feb 2003 - May 2005

  Undertaking Bus driving duties in a safe a professional manner.