Team Lead

• Nov 2021 - Present

Claims Specialist

• Jun 2018 - Nov 2021

Claims Adjudicator

• Nov 2015 - Jun 2018

Associate Claims Adjudicator

• Jul 2014 - Nov 2015

Review, verify and approve claims applications for large and complex cases for all Agricorp programs. Create client files, assess applications for claim against coverage, review data for completeness, research and investigate discrepancies, and calculate program benefits according to Agricorp’s contractual obligations and adjudication best practices. Settle claims within a predetermined monetary limit and recommend benefits.Participate in case conferences and confer with the senior quality advisor, claims specialist or team leads on claims requiring legal counsel or on potential appeals. Provide input into decisions regarding new tools, processes and technology upgrades. Contribute to training and development as requested. Stay current on Agricorp administered products and services. Participate in team goal setting. Show less

Produce Clerk

• Nov 2006 - Jul 2016

Associate Claims Adjudicator(co-op)

• Sep 2012 - Sep 2013

During my two co-op work terms with Agricorp, I worked with a team to complete and review files for Agricorp's risk management programs. I worked with other team members to complete a front end Financial and risk analysis for the Agristability program. Trained new co-op hires during my second work term Preformed a phone campaign to bring in missing information from over 400 clients. During my two co-op work terms with Agricorp, I worked with a team to complete and review files for Agricorp's risk management programs. I worked with other team members to complete a front end Financial and risk analysis for the Agristability program. Trained new co-op hires during my second work term Preformed a phone campaign to bring in missing information from over 400 clients.

Tax Preparer

• Jan 2012 - Apr 2012