Administrative Assistant

• May 2022 - Present

Shop Manager

• Jan 2015 - Apr 2022

• Managed daily operations for an antique restoration company with annual sales ranging between $750K-$1M • Created project plans to include budget, timeline, and scope in support of customer restoration projects goals • Inspected and assessed restoration needs to include research, repair, and troubleshooting requirements • Oversaw 100% of all new and existing client relations to include phone, email, in-person, or website • Oversaw a team ranging anywhere from 1-to-5 part-time and full-time employees • Lead the implementation of an online social media that resulted in increased sales • Improved overall quarterly sales and customer satisfaction Show less

Applications Specialist

• Jul 2008 - Aug 2014

• Carbide coated oil field drilling equipment (Mud Rotors, Tri-Cone Drill Bits) • I am certified to safely operate the TAFA JP-5000 High Pressure/ High Velocity Oxygen Fueled coating equipment. • Set up, rebuild and operate the unit by monitoring all operating parameters including cooling water, powder, carrier gas, oxygen and fuel flows, correcting per standard operating procedures. • I am also certified in Twin Arc wire fed metalizing and Metco plasma torch operations. • I operated support equipment including rotating positioners, robotics and ventilation equipment. • I performed major and minor maintenance per SOP to coating equipment and cubicle. • Mount and polish coating samples for metallurgical evaluation in the Metrology lab. • I was the overnight supervisor as needed when shifts were extended. Show less

Production Technician

• Jul 2001 - Jul 2008

• Production Lead for night shift. Was a focal point for other operators elevating safety, production and personnel concerns to proper management. • Participated in Praxair Electronics STOP™ (Safety Training Observation Program). • Participated in weekly/ monthly safety meeting by both presenting safety topics and reviewing safety topics given by others. Including multiple safety standown events. • Meticulously coated various parts for the top four semiconductor producers worldwide. (LAM Research, Applied Material, Tokyo Electron and Hynix Semiconductor). • Assisted with writing and updating job procedures including documenting setup and monitoring of gas panels for coating equipment for the Tokyo Electron parts line. This including on-site qualification by customer for witnessing documented process. • Mount and polish metallurgical samples for Metrology lab (QA/QC Department). • ABB S-4 Robot Programming Certified Show less

Lead Biller Accounts Receivable

• Jul 1999 - Jul 2001

• Responsible for accurately billing all Medicare and Medicaid claims for multiple locations using the SSI electronic billing system. • Daily follow-up on all electronic claims transferred to Medicare and Medicaid. • Trained new employees on daily business office operations. • Responsible for accurately billing all Medicare and Medicaid claims for multiple locations using the SSI electronic billing system. • Daily follow-up on all electronic claims transferred to Medicare and Medicaid. • Trained new employees on daily business office operations.

Billing and Collections Supervisor

• May 1997 - Jul 1999

• Supervised team members in the business office and IT department of a privately owned hospital. • Responsible for ensuring the accuracy and compliance of all billing and collection procedures for government and commercial claims. • Recovered lost revenue from rejected claims billed incorrectly by previous employees to the hospital. • Supervised team members in the business office and IT department of a privately owned hospital. • Responsible for ensuring the accuracy and compliance of all billing and collection procedures for government and commercial claims. • Recovered lost revenue from rejected claims billed incorrectly by previous employees to the hospital.

Medical Biller

• Jun 1993 - May 1997

• Processed and balanced daily incoming payments to hospital and forwarded them to Accounts Payable. • Responsible for efficiently billing inpatient and outpatient claims electronically for all providers. • Mailed out paper claims to providers as needed. • Processed and balanced daily incoming payments to hospital and forwarded them to Accounts Payable. • Responsible for efficiently billing inpatient and outpatient claims electronically for all providers. • Mailed out paper claims to providers as needed.