Experience

Provenance Insurance Brokers

• United Kingdom
• Insurance
• 1 - 100 Employee

• Founder & CEO

  • Jan 2018 - Present

  London, United Kingdom With over 30 years’ experience in insurance broking, underwriting and claims, Provenance Insurance Brokers Ltd was launched to provide qualified and personal insurance advice to Private Clients and Commercial Businesses. Our experience working for Global Insurers and Brokers has provided a unique insight into the requirements to bring all stakeholders together and deliver a valued Private Client & Commercial insurance offering. We believe our expertise, our products, our people… Show more With over 30 years’ experience in insurance broking, underwriting and claims, Provenance Insurance Brokers Ltd was launched to provide qualified and personal insurance advice to Private Clients and Commercial Businesses. Our experience working for Global Insurers and Brokers has provided a unique insight into the requirements to bring all stakeholders together and deliver a valued Private Client & Commercial insurance offering. We believe our expertise, our products, our people and our carefully selected partners allow us to deliver a bespoke and compelling insurance solution to our clients. Show less



Zurich Insurance Company Ltd

• Portugal
• Insurance
• 1 - 100 Employee

• National Development Manager

  • Jul 2015 - Dec 2017

  London, United Kingdom Responsible for sales & distribution at Zurich Private Clients, leading the broker performance and business development. Management of the ZPC sales team and integration to wider Zurich UK sales footprint, to ensure alignment to Zurich broker distribution model and service propositions.

• Global Broker Development Manager

  • May 2014 - Jul 2015

  London, United Kingdom Responsible for the overall strategic relationship with nominated Global Brokers to deliver sales targets. Main areas of accountability: Implement and manage Broker remuneration and business agreements, ensuring compliance, customer focus and performance levels. Lead Zurich response to facility participation and subsequent implementation and performance management. Evaluate opportunities and collaborate with all areas of Zurich and Global Brokers for new business and renewals. Representing… Show more Responsible for the overall strategic relationship with nominated Global Brokers to deliver sales targets. Main areas of accountability: Implement and manage Broker remuneration and business agreements, ensuring compliance, customer focus and performance levels. Lead Zurich response to facility participation and subsequent implementation and performance management. Evaluate opportunities and collaborate with all areas of Zurich and Global Brokers for new business and renewals. Representing the Zurich Group to Global Broker partners and ensuring all aspects of the relationship framework are developing towards business performance improvement.

• Strategic Assistant to UK General Insurance CEO

  • Feb 2011 - Apr 2014

  London, United Kingdom Reporting to the Zurich UK CEO, supporting the delivery of all business objectives, market interaction and corporate governance. Main areas of responsibility related to effective analysis and development of business strategy, perfomance management, internal & external communication and to navigate the Country CEO and his Executive team through their duties to ensure good order in running the Zurich UKGI business.

• Regional Claims Manager

  • May 2008 - Jan 2011

  Responsible for the Global Corporate UK attritional motor and liability claims portfolio, leading a function of c.100 staff. This role included the development of a UK wide Global Corporate claims proposition, embedding with our Global Value Proposition and maximising benefit from LEAN initiatives.

• Claims Manager

  • 2005 - 2008

  Management responsibility for the Commercial Broker and Zurich Municipal motor and liability claims in the Scottish market. Customer and broker engagement, facilitating optimum claims settlements and customer experience.

• Fraud Specialist

  • May 2002 - May 2005

  Responsible for implementation and delivery of the Zurich fraud strategy in Scotland, spanning all classes of motor and liability claims.