IT Security - Governance, Risk and Compliance Analyst

• Jul 2022 - Present

Asset Service Delivery Manager

• Dec 2019 - Jun 2022

Assist clients with assessment of their Data Centre Site Readiness (rack, power and secure networks) requirements. Conducting information security and risks assessments to align with company policies and procedures, process hardware and software ordering, management of logistical challenges, alignment of resources for data centre site installation. Assist clients with assessment of their Data Centre Site Readiness (rack, power and secure networks) requirements. Conducting information security and risks assessments to align with company policies and procedures, process hardware and software ordering, management of logistical challenges, alignment of resources for data centre site installation.

Personal Leave - Primary Carer

• Jan 2019 - Dec 2019

Infrastructure Project Manager

• May 2018 - Dec 2018

• Managed BPAY Websites Migration to AWS • Worked on BPAY applications migrations to a cloud service • Relocation of hardware to new disaster recovery office and decommissioning of the data centre • Managed BPAY Websites Migration to AWS • Worked on BPAY applications migrations to a cloud service • Relocation of hardware to new disaster recovery office and decommissioning of the data centre

Senior Project Manager

• Aug 2017 - Apr 2018

Projects I have worked on at Westpac: • Privilege Access Management • Human Resource Capital Transformation – Global Projects I have worked on at Westpac: • Privilege Access Management • Human Resource Capital Transformation – Global

Senior Project Manager - Networks

• Dec 2015 - Aug 2017

Working with Macquarie Bank as the client, deploying large scale network projects are completed without any production issues. • Hong Kong Data Centre relocation – Internet Stream • Upgrade of the Networks at London Sungard Data Centre Working with Macquarie Bank as the client, deploying large scale network projects are completed without any production issues. • Hong Kong Data Centre relocation – Internet Stream • Upgrade of the Networks at London Sungard Data Centre

IT Project Manager

• Mar 2007 - Dec 2015

• Work with the Regional Cards and Payment Unit (RCU) on improvements within their PCI-DSS and ISMS, to embed security controls and auditing process • Work on the CBA Data Centre Relocation project from Sydney CBD to Norwest, which involved over setup of new data centre, coordinating the move and installation of 1500+ servers and related equipment. • Subject Matter Expert in implementing CBA NetBank infrastructure projects. • Completed the Finest Online – which is a CBA Software Online Single point portal (from 30+ online portals to be merged into single point), so that it is easier to use from the Frontend for customers. • Completion of inputting a brand new SUN server into a secure production environment in only 2 weeks with no existing infrastructure in place (Server Hardware, Server rack, power, copper and fibre cabling, testing and cutover). Show less

Infrastructure Analyst

• Nov 2005 - Mar 2007

• Worked in the Team Leader capabilities while both the Team Leader and Technical Leader were sick or on leave. • Created documentations for the team on the formal process of Server Builds and Decommission. This led to a reduction of errors by 50% and an increase in efficiency. • Subject Matter Expert in relation to servers build / decommission on Etrust Antivirus software. • Worked in the Team Leader capabilities while both the Team Leader and Technical Leader were sick or on leave. • Created documentations for the team on the formal process of Server Builds and Decommission. This led to a reduction of errors by 50% and an increase in efficiency. • Subject Matter Expert in relation to servers build / decommission on Etrust Antivirus software.

Server Build Engineer

• May 2005 - Nov 2005

• Management of the building 40 – 60+ CBA branch servers which requires arranging for additional resources needed each week. Assigning servers to each team member. Liaise and communicate with the various Project Managers of the Commsee Project with updates and changes requested by the client. • Liaise with various other teams on any additional work required by them for the servers. • Working on each of the cutover weekends with the Duty Manager, to ensure that servers are rolled out in the branches without any problems or resolve them expediently for the branches to be functional at the start of the week. Show less

Systems Administrator

• Oct 2004 - May 2005

The role encompasses the co-ordination of systems access for users on the Westpac platforms throughout Australia (over 10,000+ users). This is done in various applications – Active Directory, Lotus Notes, Mainframe / Host, Internet / Intranet applications. • Creation, Deletion, Maintenance and Modification of User accounts • Creation and Deletion of Group Mail Account / Databases • Creation of External Email Address for users • Creation of Proxy accounts for Web Browsing • Problem management of Account issues (i.e.: Profile issues, Network Drives access) • Help with User enquiries / problems they might encounter • Support other teams with any projects or issues dealing with Systems Access. Show less