Experience

Rawson Group

• Australia
• Construction
• 100 - 200 Employee

• Head Of Information Technology

  • Oct 2018 - Present

  Endorsing a business led technology strategy and guiding a complete digital transformation program to provide a solid platform that can deliver reliable applications & technology services to support the business. Responsibilities ⬥ Active engagement with Senior Executives / Departmental leaders, ensuring the delivery of the IT strategy is aligned with overall company strategy and providing superior standard core service and platform ⬥ Articulated key concepts across digital transformation, customer and employee experience and the application of emerging technologies ⬥ Trusted advisor, mentor, design authority, and leader to the technical and project business teams ⬥ Develop and maintain strong partnerships with IT vendors and consultants ⬥ Preparation of yearly budget and forecasting for the entire technology portfolio, people planning and business projects



Westfield

• Real Estate
• 700 & Above Employee

• Senior Manager - IT Services (Head of IT Australia)

  • Jun 2016 - Jun 2018

  Aligning the Information Technology strategy with business objectives, focusing on IT budgets, project delivery, process improvement, consolidation of technologies, operations, and people leadership. Responsibilities ⬥ Management and leadership of the IT department’s vision and strategic planning process that supports business needs ⬥ Establishment of IT departmental goals, IT policies, objectives, operating procedures, and project governance frameworks ⬥ Drive process improvement to embed a new way of working across the business ⬥ Management of the IT budget, forecasting, and identifying opportunities for cost savings ⬥ Management of company network and system software platforms contracts, and external vendor relationships to meet Service Level Agreements ⬥ Providing guidance and mentorship to staff



Scentre Group (Owner and Operator of Westfield in Aus and NZ)

• Enterprise Systems Manager, Information Technology

  • Mar 2011 - Feb 2016

  Management of all operational and strategic interactions between designated business units and IT infrastructure functions to deliver an effective, efficient IT service. Strong emphasis on people, projects, customer engagement, priority management, cost reduction, and vendor negotiation. Responsibilities: ⬥ Maintenance of data centres, operating system deployments, storage and backup, and disaster recovery ⬥ Management of IT security policy and governance standards ⬥ Management of reporting, including financials, risk and opportunities, and project status updates ⬥ Management of IT infrastructure technology portfolios, and setting strategic direction and governance ⬥ Translation of Business objectives and requirements to IT operations ⬥ Management of Service Level Agreements (SLA’s) and Approver of Change Advisory Board (CAB) Managing the following: * Maintain Data Centres and Disaster Recovery * Middleware including Antivirus, Web Proxy’s * Monitoring and Clustering Services * Actively manage Storage Infrastructure * Authentication * Backup & Recovery * Service Level Agreements (SLA’s) * File / Print / Fax Access * Messaging and Collaboration * Virtualisation * Software and Hardware Procurement * Cloud and Manage Services * Operating System Deployment and Management

• Enterprise Systems Specialist

  • 2007 - 2011

  This position involved ensuring the improvement of Infrastructure Service levels, Security Management, Server and Storage Performance across Australia and New Zealand.Led and supported Storage Area Network and Fibre switching, Data Centre Management, Citrix Application Delivery, Virtualisation and Project Delivery and was the Subject Matter Expert (SME) in these areas.

• Senior Wintel Infrastructure Administrator

  • 2002 - 2007

  In this position at Westfield I was employed to design, support and maintain Wintel Infrastructure across Australia and New Zealand. I was also responsible for project design, delivery, coordination and implementation.

• Executive Support and Helpdesk Support

  • 2000 - Sep 2002

  Provided management and support for Desktop, Server and Phone support for key Executives specialising in portable Mobile devices. Technically supported the Westfield Australian Head office and Shopping centres.



Senteq

• Civil Engineering
• 1 - 100 Employee

• Systems Engineer

  • 1998 - Sep 2000

  Senteq has a strong history of consistent service delivery focusing on Desktop, Project Management, Helpdesk and Remote Management, Design and Architecture, Consulting and Relocation Services. Senteq employed 200 staff supporting Desktop and Server Infrastructure of large and medium size companies. This role involved meeting deadlines in major Qantas projects including Windows NT rollouts, Executive Desktop and Printer implementations, rebuilding and imaging PC’s, installing, configuring and troubleshooting hardware and software.