Operations Support Manager

• Oct 2022 - Present

Operations Manager

• Aug 2022 - Oct 2022

Store Director

• Feb 2020 - Jul 2022

Assistant Store Director

• Jan 2018 - Feb 2020

In my position, I managed 100+ employees, including nine department managers. Handle all center store and customer services aspects, as well as product ordering, store maintenance, vendor management, store merchandising planning and execution, and display creation and preparation. Manage employees by scheduling, hiring, terminating, and handling employee discipline. Conduct store and department financial analysis and control. Maintain responsibility for shrink and waste management, as well as inventory management and control. Carry out corporate audits and ensure total store sanitation control. Some Key Accomplishments I have had in this role are: Successfully helped to coach and train two Bakery department teams to consistently execute company standards, including in stock conditions, product quality, inventory control, and profitability. Show less

Marketing and Merchandising Director - Hyper Local

• Feb 2017 - Jan 2018

In my position, I managed 400+ employees, including eight assistant managers. Handle all center store and customer services aspects, as well as product ordering, store maintenance, vendor management, local advertisement collaboration and planning, store merchandising planning, researching and establishing prices, and display creation and preparation. Manage employees by scheduling, hiring, terminating, and handling employee discipline. Conduct store and department financial analysis and control. Maintain responsibility for shrink and waste management, as well as inventory management and control. Carry out corporate audits and ensure total store sanitation control. Some key accomplishments I’ve had in this role have been: Successfully diminished store labor by 10% while ensuring standards and customer service expectations are met by utilizing cross training and standards implementation. Assist departments in generating a minimum of $13K in additional incremental sales by providing and compiling tools and data. Show less

Night Store Product Flow Lines Leader

• Mar 2015 - Nov 2016

In my role, I managed over 240+ employees, including two assistant managers, with their respective scheduling, on-boarding, and terminations. Moreover, I handled customer service, store maintenance, vendor management, display creation and preparation, and total store sanitary control. As well, I coordinated corporate audits and analyzed financial data. One notable achievement I had in this role was:Reorganized the back room and dropped daily hole counts to under 20 holes from 200+. Show less

Supermarket Line Leader

• Mar 2014 - Mar 2015

I managed over 200+ employees, including 12 department managers, and handled product ordering, customer service, store maintenance, vendor management, and display creation and preparation. Also, I carried out financial analysis and control, as well as corporate audits. Key accomplishment I had:Passed all food safety audits for 1 year by training food service departments on food safety standards.

Super Flagship Fresh Foods Manager

• Aug 2007 - Mar 2014

As part of my tasks, I coordinated all inventory management phases, as well as product ordering, personal selling, department maintenance, financial data, and over 60+ employee management. I trained and developed staff. Also, I implemented and executed corporate policies. In addition, I ensured talent pipeline of leadership for the Fresh Foods Department by training future store, assistant store, and department managers. Some key accomplishments I had in this role were: Successfully trained 11 department managers. Passed all food safety audits in all managed locations that previously failed them. Show less