Experience

RKL eSolutions LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Practice Director, Sage Intacct

  • Sep 2021 - Present

• Director, Business Intelligence and Custom Development

  • Jan 2018 - Sep 2021



Arxis Technology, Inc.

• Director, Development & Business Intelligence

  • Jul 2014 - Dec 2017

  Greater Los Angeles Area • Oversee the custom development, BI and CRM practices at Arxis Technology. *Development related products and technology: Sage 100/300/500 ERP (VB, SQL Server), Intacct (Web Services/API, C#, PHP, JavaScript). Most development work consists of custom functionality in ERP and CRM systems, custom integrations and interfaces, database programming (stored procedures, triggers, SSIS). *BI and CRM related products: Adaptive Insights, Business Objects, Sage CRM. • Manage… Show more • Oversee the custom development, BI and CRM practices at Arxis Technology. *Development related products and technology: Sage 100/300/500 ERP (VB, SQL Server), Intacct (Web Services/API, C#, PHP, JavaScript). Most development work consists of custom functionality in ERP and CRM systems, custom integrations and interfaces, database programming (stored procedures, triggers, SSIS). *BI and CRM related products: Adaptive Insights, Business Objects, Sage CRM. • Manage a team of engineers and software consultants. • Provide consulting and development billable services. • Develop estimates, document requirements and provide statements of work and quotations for new projects. • Manage projects with clients to ensure timeframes and budgets are met. • Manage client billing. Show less



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Director, Enterprise Reporting & Analytics

  • Aug 2012 - Jul 2014

  Irvine, CA * Managed a team of business intelligence analysts. * Implemented and maintained the infrastructure and data feeds for a sales, marketing, finance and customer support data warehouse. This data warehouse was used across multiple teams and organizations for reporting, dashboards and enterprise performance management. Data sourced from multiple disparate systems including SAP CRM, SAP ECC, Cognos TM1 and legacy systems. * Managed Cognos TM1 enterprise planning… Show more * Managed a team of business intelligence analysts. * Implemented and maintained the infrastructure and data feeds for a sales, marketing, finance and customer support data warehouse. This data warehouse was used across multiple teams and organizations for reporting, dashboards and enterprise performance management. Data sourced from multiple disparate systems including SAP CRM, SAP ECC, Cognos TM1 and legacy systems. * Managed Cognos TM1 enterprise planning software and server which FP&A organization utilizes for financial reporting, budgeting, planning and forecasting. Project team member for the migration of Cognos TM1 to SAP BPC. * Founded and chaired Reporting & Analytics Council which consists of all the BI, reporting and analytics leaders at Sage. Provides a forum for governance and support for shared business needs. * Oversaw the upgrade of production database system from SQL Server 2000 to SQL Server 2012. Also moved the servers into a virtualized environment in our data center.

• Sr. Manager, Enterprise Reporting & Analytics

  • Dec 2011 - Aug 2012

  Irvine, CA * Managed a team of data analysts * Co-Managed (matrix organization ) a team of data warehouse engineers and system analysts responsible for the development work in our SAP BW (data warehouse) system. * Developed “Divisional Scorecard” dashboard for CEO and CFO to track KPIs on a monthly basis. *Developed a sales and marketing data mart. Enabled automated reporting and dashboards from a single system.

• Manager, Analytics

  • Jun 2007 - Dec 2011

  Irvine, CA * Managed a team of data analysts. * Developed and managed the transition of all standardized reporting from Excel and Web (.ASP) into SQL Server Reporting Services. * Designed and developed Sage’s “Fusion” data warehouse, sourced from 5 major systems. * Developed automated reporting and dashboards for various sales, service, finance and customer support functions.  * Super user for Project Atlas, Sage’s implementation of SAP CRM and ECC.

• Supervisor, Business Reporting Group

  • Oct 2005 - Jun 2007

  Irvine, CA * Managed a team of business reporting analysts * Designed and implemented a commission database system which continues to support the calculation and paying of 200+ sales employees. * Managed and developed database infrastructure, self-service tools, dashboards and standardized reporting.

• Senior Financial Database Analyst

  • May 2002 - Oct 2005

  Irvine, CA * Responsible for corporate reporting and business analysis across departments. Responsibilities include designing and developing reports and management tools involving: financial reporting, revenue recognition, deferral schedules, commissions, sales, marketing and lead generation, customer support, financial planning and analysis.  * Reports and tools delivered via web (ASP, ASP.NET), Crystal Reports and Excel



enhansiv

• Software Engineer

  • Jun 2000 - Mar 2002

  Irvine, CA * Responsibilities include all aspects of OOAD in implementing new features for Channel Management’s voice channel. Modifications to legacy CTI servers written in C. Java development including JNI to communicate with the native CTI Servers, switch configuration( Lucent G3, ASAI protocol ). * Responsible for implementation of multi-tenant support, in specific allowing for shared resources such as our legacy CTI Servers at the application server level. Implementation of our persistence… Show more * Responsibilities include all aspects of OOAD in implementing new features for Channel Management’s voice channel. Modifications to legacy CTI servers written in C. Java development including JNI to communicate with the native CTI Servers, switch configuration( Lucent G3, ASAI protocol ). * Responsible for implementation of multi-tenant support, in specific allowing for shared resources such as our legacy CTI Servers at the application server level. Implementation of our persistence services using TopLink and Oracle.  * Member of the performance team that was assigned the task of improving overall performance for Channel Management, enhansiv’s multi-user Java based enterprise eCRM system. Tasks included the modifications to allow the support for hundreds of concurrent users and thousands of interactions. Conducted full scale automated tests and developed part of an automated test suite to stress test the system for long periods of time. Show less



Information Management and Associates

• Software Engineer

  • Mar 1999 - Jun 2000

  Irvine, CA * Responsibilities included all aspects of the object oriented development cycle, including requirement gathering, analysis, design, and implementation. Apache/Stronghold, ServletExec (JSP/Servlet Engine) and MySQL development.  * Member of the configuration management team, responsible for daily builds( sh/ksh scripting ), installations( InstallAnywhere Enterprise Edition, Install Shield Java Edition ), source control management( Visual Source Safe, SCCS ).  * Maintained and… Show more * Responsibilities included all aspects of the object oriented development cycle, including requirement gathering, analysis, design, and implementation. Apache/Stronghold, ServletExec (JSP/Servlet Engine) and MySQL development.  * Member of the configuration management team, responsible for daily builds( sh/ksh scripting ), installations( InstallAnywhere Enterprise Edition, Install Shield Java Edition ), source control management( Visual Source Safe, SCCS ).  * Maintained and enhanced various components for EDGE, IMA’s legacy client/server call center development application that resided on all major flavors of UNIX machines and on Windows desktops, using various technologies such as C, Visual C++, and Visual Basic. Show less



San Bernardino County

• United States
• Government Administration
• 700 & Above Employee

• Programmer Analyst

  • Aug 1997 - Jan 1999

  San Bernardino, CA * Application and Internet programming using Visual Basic 5.0, Java 1.1, Visual C++ 5.0, MS SQL Server 6.5, DB2 Universal Database, RDO/ADO, Active Server Pages, MS Access, VBScript, JavaScript, ODBC, JDBC.