Director of Sales and Marketing

• Jul 2022 - Present

Director of Sales and Marketing

• Jan 2020 - Jul 2022

Associate Director of Sales

• Apr 2018 - Jan 2020

Senior Sales Manager

• May 2015 - Apr 2018

Sales Manager

• Jun 2013 - May 2015

Group Sales Manager with an added emphasis in corporate and pharmaceutical clients. Finished as a Hyatt Elite Performer with over $3.3 million in guest room revenue. In this high volume fast paced position I provide caring and attentive service and regardless of the size of their group, I am focused on providing efficient service and meaningful experiences. Responsibilities include but are not limited to negotiating and contracting guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, conducting site inspections, and generating new business. Hyatt is a place where high expectations aren't just met-they're exceeded. Show less

Guest Services

• May 2008 - Jun 2013

Front Desk: •Pre- blocking all special request reservations and prioritizing incoming VIP guest. •Large group blocking for conventions and making sure all rooms have group request met throughout the entire stay. •Assisting other agents with their check-in and checkout processes to help insure guest satisfaction. •Handle cashiering duties and investigate any discrepancies between the hotel and guest. Front Desk: •Pre- blocking all special request reservations and prioritizing incoming VIP guest. •Large group blocking for conventions and making sure all rooms have group request met throughout the entire stay. •Assisting other agents with their check-in and checkout processes to help insure guest satisfaction. •Handle cashiering duties and investigate any discrepancies between the hotel and guest.

Coach

• Jun 2006 - Aug 2012

Win Win Productions manages an adolescent Summer beach volleyball program that has become the most successful beach volleyball program in Orange County. I began as a part time employee and through hard work and persistence i became the only staff kept on payroll year round, working my way from administrative staff to Head Program Coach. Win Win Productions manages an adolescent Summer beach volleyball program that has become the most successful beach volleyball program in Orange County. I began as a part time employee and through hard work and persistence i became the only staff kept on payroll year round, working my way from administrative staff to Head Program Coach.