Jason B.
Head Of Business Development at Inclusive Recruiting- Claim this Profile
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Bio
Erick Robinson
Jason is a target driven professional who has the ability to understand and deliver on his clients needs. In my time at Cision Jason exhibited a rare combination of charisma, hard work and a willingness to learn. He has skills which can be hard to teach; empathy, rapport building and active listening which results in Jason reducing client churn and adding value on initial client requirements.
Erick Robinson
Jason is a target driven professional who has the ability to understand and deliver on his clients needs. In my time at Cision Jason exhibited a rare combination of charisma, hard work and a willingness to learn. He has skills which can be hard to teach; empathy, rapport building and active listening which results in Jason reducing client churn and adding value on initial client requirements.
Erick Robinson
Jason is a target driven professional who has the ability to understand and deliver on his clients needs. In my time at Cision Jason exhibited a rare combination of charisma, hard work and a willingness to learn. He has skills which can be hard to teach; empathy, rapport building and active listening which results in Jason reducing client churn and adding value on initial client requirements.
Erick Robinson
Jason is a target driven professional who has the ability to understand and deliver on his clients needs. In my time at Cision Jason exhibited a rare combination of charisma, hard work and a willingness to learn. He has skills which can be hard to teach; empathy, rapport building and active listening which results in Jason reducing client churn and adding value on initial client requirements.
Experience
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Inclusive Recruiting
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Head Of Business Development
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Oct 2021 - Present
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Business Development Manager
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Sep 2021 - Apr 2022
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Client Relationship Director (he/him/his)
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Jun 2020 - Apr 2022
Key elements of my role are to work with Key Team members and the Managing Director on business objectives and thought leadership opportunities, providing a strategic framework for market development and revenue generation.Contribute to strategic thinking - looking towards and over the horizon to identify potential new strategic opportunities while offering Strong research, strategic analysis and time management skills.Support the business development efforts of the wider team, including contributing to bid development.Offering a passion for developing business through building relationships and representing a strong, trusted corporate brand across the public and private sector.I bring a communications style that is compelling and engaging, combined with a relationship management approach that is friendly and approachable.Deliver a smooth and consistent account management roll out - from launch to renewal along with managing the existing portfolio of customer transactions.
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A little bit of HR
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Head Of Business Development
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Oct 2021 - Present
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A little bit of HR
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Commercial Director
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Nov 2019 - Jun 2020
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Director Of Client Services and Operations
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May 2019 - Nov 2019
- Manage and resolving key client issues.- Initiate and attend service review meetings with clients.- Continuously seek and implement ongoing improvements.- Budget management balancing costs with service provision.- Commercial negotiations regarding pricing and operational delivery of service.- Monitor adherence to internal policies and legal standards. - Staff Management - training, developing, motivating and recruiting.- Plan and monitor the day-to-day running of the business to ensure smooth progress.- Evaluate regularly the efficiency of business procedures according to organisational objectives and apply improvements.- Manage procurement processes and coordinate material and resources allocation.- Oversee customer support processes and organise them to enhance customer satisfaction.- Revise and/or formulate policies and promote their implementation.- Manage relationships/agreements with external partners/vendors.
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Kantar
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Market Research
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700 & Above Employee
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Senior Client Services Manager (Public Sector and Industry/Government)
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Jul 2017 - Apr 2019
Senior point of contact for the Public Sector and Industry / Government Team.·Providing administrative and research assistance as required on issues related to the business. ·Ensuring Global/International Team are provided with up to date briefs & necessary information to pitch/approach international based clients. ·Keeping up to date with new products & procedures.·Co-developing and implantation of Salesforce.com for the Client Services Department· Responsible for team of 12 office based Government Client Services Managers, 2 field based·Completing valuation sheets on team members (monitoring call standards)·Achieving proactive contact/meeting targets and pipeline management, forecasting for weekly & monthly stats.·Providing administrative and research assistance as required on issues related to the business. ·Ensuring Global/International Team are provided with up to date briefs & necessary information to pitch/approach international based clients. ·Keeping up to date with new products & procedures.·Completing valuation sheets on team members (monitoring call standards & Email quality)
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Kantar Media
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United Kingdom
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Marketing Services
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700 & Above Employee
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Senior Client Services Manager (Corporate and Industry)
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Apr 2015 - Jun 2017
Kantar Media (formerly known as Precise Media)Responsibility:Senior point of contact for the Corporate and Consumer Team·Maintaining and building relationships with existing clients base and providing new business transfers i.e. providing trials of services with full ownership of transition to live service.·Deal with confidential matters sensitively or embargoed data or libel material.·Budget management control for clients & Internal expenses reporting along with overtime.·Delivering workshops, training & induction of newly recruited staff in the CS Department·Up-selling to my portfolio of accounts which range from 8k – 450k.·Achieving proactive contact/meeting targets and pipeline management, forecasting for weekly & monthly stats.
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Client Services Manager ( Public Relations Sector)
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Jan 2008 - Sep 2015
Positions held:Client Services Manager, Account ManagerResponsibility:·Identifying opportunities for business development within my own client base and providing new business leads for Account Directors remit.·Achieving proactive contact/meeting targets and pipeline management, forecasting for weekly & monthly stats.·Providing administrative and research assistance as required on issues related to the business. ·Deal with confidential matters sensitively or embargoed data or libel material.·Keeping up to date with new products & procedures.
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Account Relationship Manager
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Jan 2002 - Dec 2007
Cision UK Ltd (formerly Romeike)Positions held:Account Relationship Manager, Key Account Manager, Account Manager Responsibilities: ·Advanced usage and design implementation of internal CRM System·Sourcing new clients and opening new accounts throughout the UK as well as maintaining contact with existing and past customers and generating new business by focusing on their changing needs·Sales report writing, correspondence & presentations·Meeting corporate, retail & PR clients as well as other professionals, attending meetings and seminars on behalf of Sales Director.·Listening to client’s problems & providing workable solutions!
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Sales Team Leader
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Jan 2000 - Dec 2001
Positions held: Sales Team Leader, Senior Sales Executive, Sales ExecutiveResponsibilities:·Promoting & selling financial products & services (sales & cross sales)·Dealing with customers refunds via email to our secure trading Internet site ·Constantly achieving the companies expected conversion rates·Reactive sales & after sale care of Nationwide Building Society's Travel Insurance Policy·Maintaining internal existing customer and prospect database. Positions held: Sales Team Leader, Senior Sales Executive, Sales ExecutiveResponsibilities:·Promoting & selling financial products & services (sales & cross sales)·Dealing with customers refunds via email to our secure trading Internet site ·Constantly achieving the companies expected conversion rates·Reactive sales & after sale care of Nationwide Building Society's Travel Insurance Policy·Maintaining internal existing customer and prospect database.
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Sales & Marketing Manager
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Jan 1999 - Dec 1999
Responsibilities:·Liaising with designers and printers to check the progress of existing/new agreement.·Sourcing advertising opportunities and placing adverts in the press (local, regional and specialist publications)·Gaining a clear understanding of customers' businesses and requirements.·Contributing to and developing marketing plans and strategies. Responsibilities:·Liaising with designers and printers to check the progress of existing/new agreement.·Sourcing advertising opportunities and placing adverts in the press (local, regional and specialist publications)·Gaining a clear understanding of customers' businesses and requirements.·Contributing to and developing marketing plans and strategies.
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NatWest
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Banking
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700 & Above Employee
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Customer Service Representative
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Mar 1998 - Dec 1998
Responsibilities:·Provide customers with product and service information·Handle customer inquiries both telephonically and by email·Process orders, forms and applications Responsibilities:·Provide customers with product and service information·Handle customer inquiries both telephonically and by email·Process orders, forms and applications
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Trade Counter Manager
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Mar 1996 - Feb 1998
Positions held:Trade Counter Manager, Trade Counter Assistant, Warehouse Operative Responsibilities:·Responsible for the maintenance of Customer Trade Counter.·Value analysis of competitive products and services including carriage and Packing as well as various other ancillary services.·Work involved both customer facing & staff supervision.·Daily sales analysis & performance reporting Positions held:Trade Counter Manager, Trade Counter Assistant, Warehouse Operative Responsibilities:·Responsible for the maintenance of Customer Trade Counter.·Value analysis of competitive products and services including carriage and Packing as well as various other ancillary services.·Work involved both customer facing & staff supervision.·Daily sales analysis & performance reporting
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