Experience

Dwell Chicago Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Agent

  • Nov 2017 - Present



City Wide Search

• United States
• Real Estate

• Leasing Consultant

  • Sep 2011 - Nov 2017

  Posting 60+ advertisements and responding promptly.Showing numerous market ready units to clientele based on their requests.Maintaining current market knowledge.Prospecting new landlords and maintaining a strong rapport with current landlords.Closing deals with prompt follow up Posting 60+ advertisements and responding promptly.Showing numerous market ready units to clientele based on their requests.Maintaining current market knowledge.Prospecting new landlords and maintaining a strong rapport with current landlords.Closing deals with prompt follow up



Todd Legal Search Inc.

• Staffing and Recruiting
• 1 - 100 Employee

• Permanent Placement Consultant

  • Jul 2017 - Oct 2017

  Cold-calling top talent legal associates in IP, Energy, and Corporate sectors for placement in different firms. Daily phone calls, emails, and industry research to enable a strong flow of clientele. Cold-calling top talent legal associates in IP, Energy, and Corporate sectors for placement in different firms. Daily phone calls, emails, and industry research to enable a strong flow of clientele.



CWA

• United States
• Events Services
• 1 - 100 Employee

• Steward

  • Sep 2008 - Mar 2017

  Serve as subject matter expert and mediator, for 2000+ management and staff members regarding all HR related inquiries and grievance cases. Visit corporate retail stores to audit labor law and contract compliance. Spearhead steward scouting and recruiting. Serve as subject matter expert and mediator, for 2000+ management and staff members regarding all HR related inquiries and grievance cases. Visit corporate retail stores to audit labor law and contract compliance. Spearhead steward scouting and recruiting.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail operations Lead

  • Dec 2010 - Feb 2017

  Directed the strategy of shrink prevention and audit compliance. Managed the workflow of 7 frontline employees and 2 managers in operations to enforce controls and implement policies aimed at mitigating loss and effectively managing workforce. Executed bi-monthly inventory audits and initiated any necessary investigations, monitored operational behavior to identify areas of opportunity, and developed actionable strategy plans for managers to incorporate findings in development trainings that enhanced operational excellence.

• Workforce Management Specialist

  • Mar 2002 - Dec 2010

  Oversaw the forecasting and scheduling for 3 call centers, and 457 agents, statewide. Remained abreast of relevant government and industry regulations to comply with scheduling standards for individuals including maximum number of hours for full-time or part-time status. Analyzed data to forecast call volumes and ensure business continuity during low staffing periods.