Experience

My Electric Home

• United States
• Consumer Services
• 1 - 100 Employee

• Founder and CEO

  • Apr 2022 - Present

  Centennial



Heather Gardens Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Chief Operations Officer

  • Jul 2021 - Feb 2022

  Aurora, Colorado, United States



Westerra Credit Union

• United States
• Banking
• 100 - 200 Employee

• Director of Facilities

  • May 2016 - Aug 2019

  Denver * Managed annual $5 million capital expense budget for construction, remodels, building repairs and upgrades, while ensuring successful completion of projects within specified timelines and budgets. * Led a 3-year, $10 million multi-floor restack/remodel at corporate headquarters while collaborating with architects, contractors, vendors and focus teams. * Solved building access and security concerns by evaluating, budgeting and implementing a badge security (card access) system at… Show more * Managed annual $5 million capital expense budget for construction, remodels, building repairs and upgrades, while ensuring successful completion of projects within specified timelines and budgets. * Led a 3-year, $10 million multi-floor restack/remodel at corporate headquarters while collaborating with architects, contractors, vendors and focus teams. * Solved building access and security concerns by evaluating, budgeting and implementing a badge security (card access) system at corporate headquarters. * Evaluated the company's utilization of 3rd party vendors and implemented an improved workforce structure that resulted in a reduction of overtime by an average of 40% annually. * Successfully advocated for a rooftop pergola, which has been recognized as an 'employee favorite' location - revitalized an unusable space, through strategic planning, budgeting, and construction.

• Director of Operations

  • Aug 2009 - Apr 2016

  Metro Denver Area * Oversaw branch-level operations projects ranging in budget from $300k - $2.1 million through resource allocation of company assets which reduced operating expenses by over 22%. * Performed public speaking engagements, representing the credit union at nonprofit partnership events. * Directed all branch remodels, branch closures, build-out new branch locations as needed, and align branch equipment post-merger(s). * Appointed primary member of disaster recover team as contact for all… Show more * Oversaw branch-level operations projects ranging in budget from $300k - $2.1 million through resource allocation of company assets which reduced operating expenses by over 22%. * Performed public speaking engagements, representing the credit union at nonprofit partnership events. * Directed all branch remodels, branch closures, build-out new branch locations as needed, and align branch equipment post-merger(s). * Appointed primary member of disaster recover team as contact for all branches, facilitated drills to reinforce front line operations and minimize customer service impact. * Maintain rapport with employees and vendors while managing projects having multiple stakeholders. * Recognized as industry leader with bank-level improvements who led debrief and lessons-learned sessions that were adopted by other regional credit unions. * Research, budget and implement newer technology/equipment that improves the end user experience and or increases efficiency for staff - saving time and or money.

• Director of Member Services

  • Aug 2007 - Aug 2009

  Greater Denver Area * Managed, coached and led a team of 12 branch managers and staff of 110 employees that increased loan production by 20% and new account openings by 17%. * Revamped enterprise risk management procedures by collaborating with COO and SVP on a 3 month project reviewing all internal procedures, identifying gaps, strengthening auditing process and controls, which resulted in lower loses for branch operations. * Created and developed a technological solution for a branch-wide incentive… Show more * Managed, coached and led a team of 12 branch managers and staff of 110 employees that increased loan production by 20% and new account openings by 17%. * Revamped enterprise risk management procedures by collaborating with COO and SVP on a 3 month project reviewing all internal procedures, identifying gaps, strengthening auditing process and controls, which resulted in lower loses for branch operations. * Created and developed a technological solution for a branch-wide incentive compensation program allowing for consistent administration, transparency, and healthy competition for all front line staff. * Leveraged professional and personal network to lease final offices that resulted in 100% occupancy of Aurora office building.


Eagle Legacy Credit Union
• Banking
• 1 - 100 Employee
• AVP of Branches

  • Aug 2004 - Aug 2007