Experience

National Claim Services LLC

• United States
• Insurance
• 1 - 100 Employee

• Construction Defect

  • Jun 2023 - Present



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• Property Field Specialist

  • May 2019 - May 2023



Safeco Insurance

• Inside Auto Claims Specialist

  • Mar 2016 - May 2019

• Claims Adjuster

  • Nov 2014 - Mar 2016

  • Manage the customer’s claim resolution from start to finish including: scheduling inspections and repairs, accident investigation, and liability analysis • Make accurate liability assessments based on policy verbiage, State statutes, and evidence.• Constantly prioritize and monitor productivity to provide accurate and timely claims resolutions generating excellent customer service.• Was in top 10% for highest CSAT in the company. • Is meeting the company goal of CSAT at a 4.38. • Serve on the Continuous Employee Improvement committee coordinating continuing education classes and employee moral activities Show less



Zoes Kitchen

• United States
• Restaurants
• 500 - 600 Employee

• General Manager

  • Jan 2014 - Sep 2014

• Assistant General Manager

  • Dec 2012 - Dec 2013

• Assistant General Manager

  • Nov 2012 - Dec 2013

  currently handle all restaurant responsibilities, from scheduling, prep sheets, hiring, training, and all financials. I run the restaurant tot he point of my General Manager has little direct responsibility and all he has to do is follow up. I order all produce, meat, and wares. I handle all guest and employee issues, and on top of that I continue to help staff other stores.



P.F. Chang's

• United States
• Restaurants
• 700 & Above Employee

• Assistant General Manager

  • Nov 2009 - Oct 2012

  I ran the bar and dealt with food and drink cost. I worked through the P and L, and handled all guest and employee relations. I was very influential and crafting a new beer and wine menu for P.F. Changs revamp of the drink system. I also handled schedules and hiring proper staff. I ran the bar and dealt with food and drink cost. I worked through the P and L, and handled all guest and employee relations. I was very influential and crafting a new beer and wine menu for P.F. Changs revamp of the drink system. I also handled schedules and hiring proper staff.



Pappadeaux Seafood Kitchen

• Restaurant Manager

  • Feb 2006 - Jul 2009