Jason B.
Support Manager at Auctioneer Software- Claim this Profile
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Chinese Full professional proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Gregory Woods
Jason worked for me for two years before being called to teach in China. In the technology field, you do not often run into someone like Jason, who checks so many of the boxes that a company would be looking for. Jason is a person with great technical skill but more importantly, he has all the people and soft skills also. The boxes he checked for me as an employer were: -Good communicator - Self-managing - Not afraid to take on new challenges - Gets along with everyone, both fellow employees and clients - Sets a great example for his peers - Work is always completed on time and always very complete - Brings ideas forward to improve the company and projects I can say without reservation that any company Jason works for will be better off because of his contributions.
Gregory Woods
Jason worked for me for two years before being called to teach in China. In the technology field, you do not often run into someone like Jason, who checks so many of the boxes that a company would be looking for. Jason is a person with great technical skill but more importantly, he has all the people and soft skills also. The boxes he checked for me as an employer were: -Good communicator - Self-managing - Not afraid to take on new challenges - Gets along with everyone, both fellow employees and clients - Sets a great example for his peers - Work is always completed on time and always very complete - Brings ideas forward to improve the company and projects I can say without reservation that any company Jason works for will be better off because of his contributions.
Gregory Woods
Jason worked for me for two years before being called to teach in China. In the technology field, you do not often run into someone like Jason, who checks so many of the boxes that a company would be looking for. Jason is a person with great technical skill but more importantly, he has all the people and soft skills also. The boxes he checked for me as an employer were: -Good communicator - Self-managing - Not afraid to take on new challenges - Gets along with everyone, both fellow employees and clients - Sets a great example for his peers - Work is always completed on time and always very complete - Brings ideas forward to improve the company and projects I can say without reservation that any company Jason works for will be better off because of his contributions.
Gregory Woods
Jason worked for me for two years before being called to teach in China. In the technology field, you do not often run into someone like Jason, who checks so many of the boxes that a company would be looking for. Jason is a person with great technical skill but more importantly, he has all the people and soft skills also. The boxes he checked for me as an employer were: -Good communicator - Self-managing - Not afraid to take on new challenges - Gets along with everyone, both fellow employees and clients - Sets a great example for his peers - Work is always completed on time and always very complete - Brings ideas forward to improve the company and projects I can say without reservation that any company Jason works for will be better off because of his contributions.
Credentials
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Microsoft Certified Database Administrator (MCDBA)
Microsoft -
Microsoft Certified Solution Developer (MCSD)
Microsoft
Experience
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Auctioneer Software
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United States
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Software Development
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1 - 100 Employee
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Support Manager
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May 2022 - Present
Lead Software Support teamAdvocate for customers in product development decisionsEnsure customer success and satisfactionElicit and document requirements for custom features
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Customer Technical Support
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Aug 2020 - May 2022
Customer-facing role in a mission-critical SaaS provider:Training new customers, authoring documentation, and fielding support requestsGathering functional requirements for new featuresGenerating sales of system upgradesConfiguring payment processing, email, and other 3rd-party integrationsInvestigating issues with data, code, and API'sTesting application functionalityPreparing and loading customer datasets
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Consultant
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May 2012 - May 2020
Serving young learners of English and their families through effective and fun classroom experiences. Generating international sales for medium-sized manufacturer. Serving young learners of English and their families through effective and fun classroom experiences. Generating international sales for medium-sized manufacturer.
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BF Ministries
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China
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Director
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Apr 2003 - Apr 2012
Brought education and relief to underserved localities Brought education and relief to underserved localities
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Luminear Consulting
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Grand Rapids Metropolitan Area
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Software Development Specialist
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Feb 2002 - Apr 2003
Developed and maintained custom database solutions Developed and maintained custom database solutions
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Software Development Specialist
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2002 - 2002
Full cycle development of custom MS Access solution from requirements to testing Full cycle development of custom MS Access solution from requirements to testing
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ITS Communications
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Application Developer
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2000 - 2002
Designed, developed and tested client/server and web solutions for a variety of local clients using Microsoft tools such as SQL Server, ASP, and MS Office. Engineered reusable, API-like code modules. Designed, developed and tested client/server and web solutions for a variety of local clients using Microsoft tools such as SQL Server, ASP, and MS Office. Engineered reusable, API-like code modules.
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Education
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2000 - 2002
Western Michigan University
Master of Business Administration - MBA, Finance, General -
1995 - 1998
Cornerstone University
Bachelor of Arts - BA, Business/Computer Information Systems -
1992 - 1995
Tri-Unity Christian School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Community
