Jason Zutterling
Sr. Application Development & Support Specialist at Primary Financial Company LLC- Claim this Profile
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Mike Grigsby
10/25/2018 To whom it may concern: Jason Zutterling has worked for me as an IT Manager in our company, Skinny IT, where I am the Sr. Vice President, IT/Technical Operations. In my position, which I have held for 2 years, I supervise a staff of 15 employees. I am writing to recommend that you consider Jason for an IT Manager/Director role with superior hands-on experience with software development, server and network infrastructure administration, website/portal builds, etc. In all my 20+ years of experience, some people stand out for their great qualities and Jason is definitely one of those people. He is well known for his numerous qualities: intelligence, work ethic, positive attitude, teamwork mentality, leadership, diligence, loyalty, etc. He is well respected throughout the organization for being the "go-to" person for any IT issues/needs, for meeting short deadlines, for accomplishing impossible tasks, etc., and throughout the time I've known him, he has shown me time and again that he is a positive, motivated leader with amazing potential. During his time at Skinny IT, he played an important role in developing unique, custom web portals for a few Fortune 500 companies. Jason was also the key figure in migrating hundreds of on-premise Microsoft accounts to our Cloud during a company acquisition. Without his knowledge, skill set and leadership, these projects would have failed, and we would have lost twp of our biggest clients, Burger King and Jack in the Box. When Jason is given a task where he is not well versed, he throws himself into researching and learning the product/process and becomes very knowledgeable and successful very quickly. There was no task or project I had given him that he did not produce and succeed. In summation, due to his great attitude, dedication and excellent potential, I would heartily recommend that you accept Jason for any senior IT Manager position. I am positive that he would flourish and achieve great potential and would be as great an asset to your team as he has been to mine. Please don't hesitate to contact me if I can be of further assistance. I can be reached at (469) 304-9079 or at mike.grigsby@skinnyit.com. Sincerely, Mike Grigsby Senior Vice President, I.T./Technical Operations Skinny IT
Mike Grigsby
10/25/2018 To whom it may concern: Jason Zutterling has worked for me as an IT Manager in our company, Skinny IT, where I am the Sr. Vice President, IT/Technical Operations. In my position, which I have held for 2 years, I supervise a staff of 15 employees. I am writing to recommend that you consider Jason for an IT Manager/Director role with superior hands-on experience with software development, server and network infrastructure administration, website/portal builds, etc. In all my 20+ years of experience, some people stand out for their great qualities and Jason is definitely one of those people. He is well known for his numerous qualities: intelligence, work ethic, positive attitude, teamwork mentality, leadership, diligence, loyalty, etc. He is well respected throughout the organization for being the "go-to" person for any IT issues/needs, for meeting short deadlines, for accomplishing impossible tasks, etc., and throughout the time I've known him, he has shown me time and again that he is a positive, motivated leader with amazing potential. During his time at Skinny IT, he played an important role in developing unique, custom web portals for a few Fortune 500 companies. Jason was also the key figure in migrating hundreds of on-premise Microsoft accounts to our Cloud during a company acquisition. Without his knowledge, skill set and leadership, these projects would have failed, and we would have lost twp of our biggest clients, Burger King and Jack in the Box. When Jason is given a task where he is not well versed, he throws himself into researching and learning the product/process and becomes very knowledgeable and successful very quickly. There was no task or project I had given him that he did not produce and succeed. In summation, due to his great attitude, dedication and excellent potential, I would heartily recommend that you accept Jason for any senior IT Manager position. I am positive that he would flourish and achieve great potential and would be as great an asset to your team as he has been to mine. Please don't hesitate to contact me if I can be of further assistance. I can be reached at (469) 304-9079 or at mike.grigsby@skinnyit.com. Sincerely, Mike Grigsby Senior Vice President, I.T./Technical Operations Skinny IT
Mike Grigsby
10/25/2018 To whom it may concern: Jason Zutterling has worked for me as an IT Manager in our company, Skinny IT, where I am the Sr. Vice President, IT/Technical Operations. In my position, which I have held for 2 years, I supervise a staff of 15 employees. I am writing to recommend that you consider Jason for an IT Manager/Director role with superior hands-on experience with software development, server and network infrastructure administration, website/portal builds, etc. In all my 20+ years of experience, some people stand out for their great qualities and Jason is definitely one of those people. He is well known for his numerous qualities: intelligence, work ethic, positive attitude, teamwork mentality, leadership, diligence, loyalty, etc. He is well respected throughout the organization for being the "go-to" person for any IT issues/needs, for meeting short deadlines, for accomplishing impossible tasks, etc., and throughout the time I've known him, he has shown me time and again that he is a positive, motivated leader with amazing potential. During his time at Skinny IT, he played an important role in developing unique, custom web portals for a few Fortune 500 companies. Jason was also the key figure in migrating hundreds of on-premise Microsoft accounts to our Cloud during a company acquisition. Without his knowledge, skill set and leadership, these projects would have failed, and we would have lost twp of our biggest clients, Burger King and Jack in the Box. When Jason is given a task where he is not well versed, he throws himself into researching and learning the product/process and becomes very knowledgeable and successful very quickly. There was no task or project I had given him that he did not produce and succeed. In summation, due to his great attitude, dedication and excellent potential, I would heartily recommend that you accept Jason for any senior IT Manager position. I am positive that he would flourish and achieve great potential and would be as great an asset to your team as he has been to mine. Please don't hesitate to contact me if I can be of further assistance. I can be reached at (469) 304-9079 or at mike.grigsby@skinnyit.com. Sincerely, Mike Grigsby Senior Vice President, I.T./Technical Operations Skinny IT
Mike Grigsby
10/25/2018 To whom it may concern: Jason Zutterling has worked for me as an IT Manager in our company, Skinny IT, where I am the Sr. Vice President, IT/Technical Operations. In my position, which I have held for 2 years, I supervise a staff of 15 employees. I am writing to recommend that you consider Jason for an IT Manager/Director role with superior hands-on experience with software development, server and network infrastructure administration, website/portal builds, etc. In all my 20+ years of experience, some people stand out for their great qualities and Jason is definitely one of those people. He is well known for his numerous qualities: intelligence, work ethic, positive attitude, teamwork mentality, leadership, diligence, loyalty, etc. He is well respected throughout the organization for being the "go-to" person for any IT issues/needs, for meeting short deadlines, for accomplishing impossible tasks, etc., and throughout the time I've known him, he has shown me time and again that he is a positive, motivated leader with amazing potential. During his time at Skinny IT, he played an important role in developing unique, custom web portals for a few Fortune 500 companies. Jason was also the key figure in migrating hundreds of on-premise Microsoft accounts to our Cloud during a company acquisition. Without his knowledge, skill set and leadership, these projects would have failed, and we would have lost twp of our biggest clients, Burger King and Jack in the Box. When Jason is given a task where he is not well versed, he throws himself into researching and learning the product/process and becomes very knowledgeable and successful very quickly. There was no task or project I had given him that he did not produce and succeed. In summation, due to his great attitude, dedication and excellent potential, I would heartily recommend that you accept Jason for any senior IT Manager position. I am positive that he would flourish and achieve great potential and would be as great an asset to your team as he has been to mine. Please don't hesitate to contact me if I can be of further assistance. I can be reached at (469) 304-9079 or at mike.grigsby@skinnyit.com. Sincerely, Mike Grigsby Senior Vice President, I.T./Technical Operations Skinny IT
Credentials
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CompTIA A+
CompTIAApr, 2000- Nov, 2024 -
Fireware Essentials
WatchGuard TechnologiesJul, 2018- Nov, 2024
Experience
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Primary Financial Company LLC
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United States
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Financial Services
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1 - 100 Employee
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Sr. Application Development & Support Specialist
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Jun 2019 - Present
Responsible for leading the development and maintenance of enterprise-wide business applications and databases and providing technical (help desk) support that enables PFC to maximize placements and fees paid to our corporate credit union owners. Following required application design, the Sr. Application Developer and Support Specialist develops, tests and deploys application methodology to ensure the Company’s information and security needs are met. This position is responsible for oversight of local and cloud-based network infrastructure maintenance and support, and monitors and verifies daily data backups and systems performance. The Sr. Application Developer and Support Specialist is also charged with providing helpdesk support working closely with end users to troubleshoot and resolve all system related issues including desktop, network, application, database, and VOIP-based phone service issues.
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Fusion Alliance
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Consultant
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Dec 2018 - Jun 2019
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Skinny IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT Manager
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Jan 2018 - Oct 2018
Skinny IT purchased IST in January 2018. Currently a systems administrator over internal IT and 3rd party applications. This includes managing Active Directory, Exchange (on-prem and Office 365), Azure, SQL, Hyper-V, and several 3rd party applications. In addition, I also work with the development team working on writing web portals for clients and internal use. Primarily using C# and IIS for development and hosting including the use of Javascript and Bootstrap to add to their functionality. Working with both the development end and the administration end, it has allowed me a role in every level of the software life cycle from an idea on a whiteboard to fully deploying to a production environment.
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IST - Installation & Service Technologies, Inc
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United States
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Information Technology & Services
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1 - 100 Employee
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IT Manager
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Oct 2013 - Dec 2017
Managed the IT infrastructure and systems for the organization; This includes the network and servers. I am the administrator for Active Directory, Exchange, SQL, MDM, and several other 3rd party services including Office 365. In addition to administration, I am also a developer in the .NET framework utilizing C# to develop applications that have improved efficiencies with the way the company operates. This includes an internal portal for technicians and customer-facing portals to ease and automate order placement for different rollouts. - Created and set up a new domain from scratch on Windows Server 2012R2 to allow for a clean network refresh project from lessons learned from the previous admin.- Implemented Hyper-V environment for server virtualization across 3 hosts and 23 VMs.- Setup and maintained SQL Server 2012 running 15 different databases including audit logging and backups. - Configured and monitored backup systems including offsite continuous cloud storage to ensure data was never lost in the event of a catastrophic failure.- Created installation scripts for new machine deployment that would name the machine, join the domain, configure settings, and install necessary software automatically.- Configured, Administrated, and Deployed SOTI MobiControl On-Premise Mobile Device Management (MDM) to 95 devices, including tablets, phones, and warehouse scanners.- Maintained and configured SonicWALL NSA appliance for office with 13 static IPS all running different services and sites and network isolations.- Setup Linux based spam filter for at the time on-premise Exchange filter with automated daily scripts to keep logs and messages based on retention policies.- Setup an automated drive duplication system for project managers to use to set up new techs on projects that would require a drive to simplify deployment and not wait on another department.
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.NET Developer
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2008 - 2017
- Developed a web app using C#/NET that allowed the field to view live schedules and current ticket details in real time.- Implemented an RBAC (Role Based Access Control) authorization system for access permissions.- Implemented authentication backed by Active Directory using LDAP and for external users using a SQL user database with passwords stored using the PBKDF2 method.- Developed a web app for franchise owners to order parts and installation for upcoming rollout. This allowed them to order the hardware and installation. Using API calls to a tax service and credit card processor, full order payment could be done all at that time. This also integrated into the call ticket system and would generate the required tickets for their orders.- Using C#/.NET built Bridge program between FrontRange HEAT and StreetSmart. This allowed techs in the field to have their schedule and call information in the StreetSmart app automatically.- Using C#/.NET built profile import program for new vendors.- Using C#/.NET built Flat file (CSV) import tool for the ticketing system.- Using C#/.NET built a WinForms application that gave a real-time schedule on large monitors of when techs were scheduled to be onsite. The screen would live update and display difference statuses by different color definitions that allowed for a quick glance showing the state of the day's schedule.- Using C#/.NET built a WinForms application that integrated into HEAT that performed schedule checks to ensure the tech was not going to be scheduled into overtime, double-booked, had the skill set required, had enough time to drive to job from the previous call, and not scheduled off.
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Service Deliver Manager
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2008 - 2012
- Assisted in the scheduling of technicians to field assignments based on geography and skill sets.- Performed quality control checks on jobs during or after a tech completed.- Help vendors in work done on test sites were manuals may not be fully developed yet.- Performed interviews of potential new hires.
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Senior Technical Trainer
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2004 - 2008
- Training of new technicians on vendor projects and technologies.- Emphasized company standards and policies.- Created documentation for techs to use on how to complete many different projects.
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Senior Field Service Technician
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Nov 2001 - 2004
- Installation of POS systems in new and existing restaurants or retail locations- Installation of Drive-Thru Timer and Headset systems.- Installation of indoor and outdoor digital displays include menus and video walls.- On call 24/7 for service calls.- Maintained detailed record of time and expenses for reporting to payroll.
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Kline Cash Register
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Louisville, Kentucky
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Technician
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Jun 1998 - Nov 2001
Lead installer and trainer. Performed service calls and lead small teams on installing new POS systems into restaurants. This also included holding a few training classes and educating the staff on the new system that was being installed. This included full POS systems, Wireless headsets, outdoor displays, and all associated cabling with it. Lead installer and trainer. Performed service calls and lead small teams on installing new POS systems into restaurants. This also included holding a few training classes and educating the staff on the new system that was being installed. This included full POS systems, Wireless headsets, outdoor displays, and all associated cabling with it.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Swing Manager
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Jun 1996 - Jun 1998
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Education
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1998 - 2000
Sinclair Community College
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Community
