Chief Executive Officer

• Apr 2023 - Present

Chief Administrative Officer (CAO)

• Jan 2022 - Apr 2023

As a member of the executive leadership team of UAMS Health, I share responsibility for operational, financial, clinical quality, patient safety, patient experience and stategic activities of the Medical Center, its clinics, service lines and clinical departments. My primary role is oversight of the financial operations of UAMS Health and administrative responsibility of the clinical service lines and departments. As a member of the executive leadership team of UAMS Health, I share responsibility for operational, financial, clinical quality, patient safety, patient experience and stategic activities of the Medical Center, its clinics, service lines and clinical departments. My primary role is oversight of the financial operations of UAMS Health and administrative responsibility of the clinical service lines and departments.

Healthcare Executive

• Feb 2021 - Dec 2021

President

• Sep 2018 - Feb 2021

Managed and provided leadership for the delivery of services, operational effectiveness, and quality of care and for a 2-hospital system (312 beds and 40 beds) within CHRISTUS Health serving the Texarkana region of Arkansas, Texas, Louisiana, and Oklahoma. Responsible for all governance, medical staff, sponsor relationships, and community relations. Ensured that services provided are responsive to the community’s health needs and integral to the achievement of CHRISTUS Health's mission and… Show more Managed and provided leadership for the delivery of services, operational effectiveness, and quality of care and for a 2-hospital system (312 beds and 40 beds) within CHRISTUS Health serving the Texarkana region of Arkansas, Texas, Louisiana, and Oklahoma. Responsible for all governance, medical staff, sponsor relationships, and community relations. Ensured that services provided are responsive to the community’s health needs and integral to the achievement of CHRISTUS Health's mission and vision. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Expanded oncology program through recruitment and strategic partnership with large independent multispecialty group practice resulting in $8M to the bottom-line in the first year. ➤ Decreased Radiation Oncology outmigration by 50%, increased case volume 5-fold, and made service line profitable through strategic investment in state-of-the-art equipment and successful physician specialist recruitment. ➤ Sustained financial performance during COVID that included 27% EBITDA increase Q1 and Q2 of the fiscal year. ➤ Attained status as the highest-performing hospital in the CHRISTUS system with 75th-percentile patient experience performance. ➤ Tripled the number of employed primary care physicians to support the integrated model and ACO strategy.

REGIONAL CHIEF OPERATING OFFICER AND ADMINISTRATOR (REGIONAL COO)

• Nov 2011 - Sep 2018

Operational leader providing direction and accountability for all acute and non-acute activities. Responsible for cultural, clinical, and financial outcomes and accountable for any facility planning and construction. Promoted operational effectiveness and quality of care and service along with having responsibility for Associate, medical staff, and community relations. Direct responsibility for clinical quality direction inclusive of medical staff relations, nursing, and quality… Show more Operational leader providing direction and accountability for all acute and non-acute activities. Responsible for cultural, clinical, and financial outcomes and accountable for any facility planning and construction. Promoted operational effectiveness and quality of care and service along with having responsibility for Associate, medical staff, and community relations. Direct responsibility for clinical quality direction inclusive of medical staff relations, nursing, and quality management. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Grew hospital market share to 60%, with the highest growth in oncology, cardiovascular, and urology service lines. ➤ Transitioned 6 clinics to a hospital-based program resulting in a $1.9M net revenue increase. ➤ Doubled case volume in cardiovascular and thoracic service line through strategic investment in Hybrid OR, EP Lab, and DaVinci Xi. ➤ Added infusion center location and increased capacity by 75%, adding $600K net revenue per year.

REGIONAL VICE PRESIDENT AND ADMINISTRATOR

• Jun 2007 - Nov 2011

Member of senior leadership team serving as operational officer for a 2-hospital system in CHRISTUS Health with direct line authority for a 160-bed facility on the Highland campus. Regional responsibility for pharmacy, cardio-pulmonary services, laboratory, wound care center, wellness center, food and nutrition, environmental services, plant operations, physical medicine, and inpatient rehabilitation. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved bottom-line… Show more Member of senior leadership team serving as operational officer for a 2-hospital system in CHRISTUS Health with direct line authority for a 160-bed facility on the Highland campus. Regional responsibility for pharmacy, cardio-pulmonary services, laboratory, wound care center, wellness center, food and nutrition, environmental services, plant operations, physical medicine, and inpatient rehabilitation. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved bottom-line performance at Highland campus by $8M over 2 years. ➤ Saved $2.5M annually by developing a new contract to retain ED physicians. ➤ Increased average daily census 50% at Highland Campus in 2011. ➤ Recruited 10 physicians to Highland campus over 12 months with net annual revenue gain of $2M. ➤ Reduced costs by $3.5M through labor efficiency and an additional $1M through service line consolidation. Show less Member of senior leadership team serving as operational officer for a 2-hospital system in CHRISTUS Health with direct line authority for a 160-bed facility on the Highland campus. Regional responsibility for pharmacy, cardio-pulmonary services, laboratory, wound care center, wellness center, food and nutrition, environmental services, plant operations, physical medicine, and inpatient rehabilitation. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved bottom-line… Show more Member of senior leadership team serving as operational officer for a 2-hospital system in CHRISTUS Health with direct line authority for a 160-bed facility on the Highland campus. Regional responsibility for pharmacy, cardio-pulmonary services, laboratory, wound care center, wellness center, food and nutrition, environmental services, plant operations, physical medicine, and inpatient rehabilitation. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved bottom-line performance at Highland campus by $8M over 2 years. ➤ Saved $2.5M annually by developing a new contract to retain ED physicians. ➤ Increased average daily census 50% at Highland Campus in 2011. ➤ Recruited 10 physicians to Highland campus over 12 months with net annual revenue gain of $2M. ➤ Reduced costs by $3.5M through labor efficiency and an additional $1M through service line consolidation. Show less

ADMINISTRATIVE CHIEF OF STAFF, OFFICE OF THE PRESIDENT & ADMINISTRATIVE DIRECTOR, UNIVERSITY PHYSICI

• Jun 2004 - May 2007

Concurrent roles. Administrative Chief of Staff helped President coordinate his senior team on strategic programs for the entire University setting which included managing administrative agenda, major projects, timelines, and deliverables as well as exercising overall supervision of daily operations as delegated by the President. Administrative Director managed the 70-physician integrated faculty-group practice, including implementing first-ever business planning and formalized… Show more Concurrent roles. Administrative Chief of Staff helped President coordinate his senior team on strategic programs for the entire University setting which included managing administrative agenda, major projects, timelines, and deliverables as well as exercising overall supervision of daily operations as delegated by the President. Administrative Director managed the 70-physician integrated faculty-group practice, including implementing first-ever business planning and formalized budget process. Accountable to President and faculty practice Board of Directors. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Increased oncology admissions by 10% and infusion therapy 20% by recruiting medical oncologist to support cancer center service line strategy and negotiating with local oncologists for additional coverage. ➤ Saved $800K annually by eliminating non-strategic and unprofitable service lines. ➤ Generated $750K in annual savings through development and implementation of a new physician compensation plan Show less Concurrent roles. Administrative Chief of Staff helped President coordinate his senior team on strategic programs for the entire University setting which included managing administrative agenda, major projects, timelines, and deliverables as well as exercising overall supervision of daily operations as delegated by the President. Administrative Director managed the 70-physician integrated faculty-group practice, including implementing first-ever business planning and formalized… Show more Concurrent roles. Administrative Chief of Staff helped President coordinate his senior team on strategic programs for the entire University setting which included managing administrative agenda, major projects, timelines, and deliverables as well as exercising overall supervision of daily operations as delegated by the President. Administrative Director managed the 70-physician integrated faculty-group practice, including implementing first-ever business planning and formalized budget process. Accountable to President and faculty practice Board of Directors. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Increased oncology admissions by 10% and infusion therapy 20% by recruiting medical oncologist to support cancer center service line strategy and negotiating with local oncologists for additional coverage. ➤ Saved $800K annually by eliminating non-strategic and unprofitable service lines. ➤ Generated $750K in annual savings through development and implementation of a new physician compensation plan Show less

Executive Director

• Nov 1999 - May 2004

Managed care contracting specialist managing 9-member professional staff with oversight for $270M worth of managed care, provider, federal, and state contracts that included $10M in Department of Health and Human Services contracts and $5M in provider contracts with local VA Health System. Served as UNM representative on TRIWest Board of Directors, a for-profit joint venture administering TRICARE program for military service members and their families in a 21-state region. 𝐒𝐞𝐥𝐞𝐜𝐭… Show more Managed care contracting specialist managing 9-member professional staff with oversight for $270M worth of managed care, provider, federal, and state contracts that included $10M in Department of Health and Human Services contracts and $5M in provider contracts with local VA Health System. Served as UNM representative on TRIWest Board of Directors, a for-profit joint venture administering TRICARE program for military service members and their families in a 21-state region. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Negotiated a $4M net increase in reimbursement over two years with a commercial payer. ➤ Arranged specialty carve-outs for unique and high-cost technologies resulting in $500K+ revenue gain. ➤ Reached settlements with two key health plans resulting in $800K additional payments. 𝐀𝐒𝐒𝐎𝐂𝐈𝐀𝐓𝐄 𝐂𝐎𝐍𝐓𝐑𝐎𝐋𝐋𝐄𝐑 (concurrent with Executive Director position from 1/2003) Managed unrestricted and restricted accounting, contract and grant accounting, and pre-award administration of $115M of annual awards with 30 professional staff. Accountable to the AVP of Finance for ensuring sufficient controls to safeguard institutional funds. Liaison to UNM main campus and University Hospital finance teams. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved accounting accuracy and efficiency by managing the transition from fund-accounting system to GASB. ➤ Managed end-of-year audit following departure of the Director of Accounting. No significant audit findings. ➤ Implemented A/R function to better collect and manage grant awards resulting in $150K in additional cash from delinquent accounts in first year. Show less Managed care contracting specialist managing 9-member professional staff with oversight for $270M worth of managed care, provider, federal, and state contracts that included $10M in Department of Health and Human Services contracts and $5M in provider contracts with local VA Health System. Served as UNM representative on TRIWest Board of Directors, a for-profit joint venture administering TRICARE program for military service members and their families in a 21-state region. 𝐒𝐞𝐥𝐞𝐜𝐭… Show more Managed care contracting specialist managing 9-member professional staff with oversight for $270M worth of managed care, provider, federal, and state contracts that included $10M in Department of Health and Human Services contracts and $5M in provider contracts with local VA Health System. Served as UNM representative on TRIWest Board of Directors, a for-profit joint venture administering TRICARE program for military service members and their families in a 21-state region. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Negotiated a $4M net increase in reimbursement over two years with a commercial payer. ➤ Arranged specialty carve-outs for unique and high-cost technologies resulting in $500K+ revenue gain. ➤ Reached settlements with two key health plans resulting in $800K additional payments. 𝐀𝐒𝐒𝐎𝐂𝐈𝐀𝐓𝐄 𝐂𝐎𝐍𝐓𝐑𝐎𝐋𝐋𝐄𝐑 (concurrent with Executive Director position from 1/2003) Managed unrestricted and restricted accounting, contract and grant accounting, and pre-award administration of $115M of annual awards with 30 professional staff. Accountable to the AVP of Finance for ensuring sufficient controls to safeguard institutional funds. Liaison to UNM main campus and University Hospital finance teams. 𝐒𝐞𝐥𝐞𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ➤ Improved accounting accuracy and efficiency by managing the transition from fund-accounting system to GASB. ➤ Managed end-of-year audit following departure of the Director of Accounting. No significant audit findings. ➤ Implemented A/R function to better collect and manage grant awards resulting in $150K in additional cash from delinquent accounts in first year. Show less

Executive Director

• Jan 1997 - Nov 1999

Manager, Health-Services Contracting

• Aug 1992 - Jan 1997

Analyst

• Aug 1989 - Jul 1992