Experience

George Mason University Honors College

• United States
• Higher Education
• 1 - 100 Employee

• Associate Director of Student Support and Retention

  • May 2021 - Present

  Lead the Honors College in the ongoing work of developing effective, collaborative, and sustainable ways of providing all students with the support they need to make the best possible use of the opportunities available to them through the Honors College, the university, and the region. • Lead the development, implementation, assessment, and continual improvement of retention and student success initiatives - Design and implement outreach programs and interventions to promote retention among students; specifically, focus on supporting underrepresented and/or first-generation college students - Collaborate with the Director of Data Analytics and Assessment to identify and monitor engagement- and inclusion-based metrics of student success - Collaborate with the Director of Advising to coordinate plans and timelines for student communications and outreach - Research and implement evidence-based practices related to student success and engagement - Train and engage faculty members on topics related to academic support and student success • Coordinate support for students experiencing academic difficulties, including those on academic warning or probation, returning from dismissal, or other students identified as needing greater academic assistance ○ Manage degree evaluations, academic plans, and student success and engagement efforts for students in all academic programs - Provide one-on-one meetings with students of concern - Prepare and monitor individualized, intervention plans - Manage the Honors College support system for faculty and staff - Supervise and manage staff working on student support and outreach • Participate in the Honors College and larger university community: - Lead Honors College Student Success Committee - Academically advise undergraduate students - Represent Honors College on appropriate college and university committees - Develop and maintain connections with university student support services

• Student Success Coordinator

  • Aug 2019 - May 2021

  The Student Success Coordinator supports the mission of the Honors College and collaborates with staff and faculty to design and implement outreach programs and interventions to promote retention among students; specifically focusing on supporting underrepresented and/or first-generation college students• Manage degree evaluations, academic plans, and student success and engagement efforts for students in all academic programs • Monitor the Honors College support referral system for faculty and staff members • Collaborate with the Director of Data Analytics and Assessment and the Assistant Director for Programming and Engagement to identify and monitor engagement- and inclusion-based metrics of student success • Provide one-on-one meetings with students of concern; maintain records of student academic plans in an online database system • Collaborate with advisors, academic, administrative and student affairs partners across the university to support student success and retention • Research and implement evidence-based practices related to student success and engagement • Serve on the college-wide committees



Public Consulting Group

• United States
• Professional Services
• 700 & Above Employee

• Attendant Care and Respite Services Provider

  • Mar 2009 - Present

  PCG Public Partnership provides consulting services to help to clients design and develop participant direction programs. We introduce national best practices in financial management, quality customer service and technology to help support participant direction programs. These programs allow aging adults and individuals with disabilities to make choices about the services they receive, how they are delivered, and by whom.Experience:•Assist a non-verbal individual with special needs (Autism and Multiple Disabilities, including Obsessive Compulsive Disorder (OCD), and Cerebral Palsy) in the performance of day-to-day personal hygiene tasks and meal preparation. •Provide educational and communication support through the use of various vocational and educational computer software.



George Mason University

• Undergraduate Education Support Specialist

  • Nov 2017 - Aug 2019

  This student facing position is split between the Office of the Provost and the Office of Student Scholarship, Creative Activities, and Research.• Support the Associate Provost for Undergraduate Education in managing academic action requests and academic appeals, researching academic policies, and accessing student records.• Work closely with academic units and advisors to provide academic recommendations to students and faculty regarding course substitutions, waivers, and policy exceptions. • Develop and expand student programs and opportunities centered on undergraduate research, entrepreneurship, civic engagement, and global understanding. Includes holding workshops, meeting with student groups, working with departments and advisors, and creating additional programs.• Collaborate with partner offices across campus to increase student awareness of transformational education opportunities aligned with the university mission and the Mason Impact.• Coordinate the Federal Work-Study Research Assistant program, including recruiting faculty participation, advertising, managing hiring, and providing support to student and faculty participants.• Maintain and expand the visibility of both the OSCAR office and the Undergraduate Educationoffice through the website, blog, and social media.



INTO University Partnerships

• United Kingdom
• Education Administration Programs
• 500 - 600 Employee

• Academic Support Coordinator

  • Feb 2016 - Oct 2017

  As an integral member of the George Mason University Community, INTO Mason creates vibrant experiences for international students through transformational learning opportunities tailored to meet specific linguistic, academic and cultural needs. Personalized support tailored to international students' educational, social, and cultural needs prepares them to progress with confidence as degree-seeking students. Experience•Communicate with students, staff, and stakeholders about INTO George Mason University academic programs, enrollment, and registration.•Plan and facilitate center-wide advising and registration events for over 600 international students.•Process student registrations, course substitutions, exceptions to policy, withdrawals, transfers of credit, and academic action requests.•Provide information regarding policies and procedures, advising, and resources.•Maintain and update databases containing students’ personal information, applications, visa status, grades, transcripts, and academic materials.•Review students for progression and process documents for matriculation into degree-seeking status.



YMCA of Greater Richmond

• United States
• Recreational Facilities
• 300 - 400 Employee

• Youth Counselor

  • Nov 2015 - Jan 2016



Old Dominion University

• Higher Education
• 700 & Above Employee

• Residence Hall Director

  • Aug 2013 - Jun 2015

  As part of the division of Student Engagement & Enrollment Services (SEES), Housing & Residence Life is a student-centered educational partner, impacting the learning environment through an innovative signature experience seamlessly connecting recruitment, engagement, and providing an active living/learning environment. This environment provides intentional opportunities for meaningful connections to the University; collaboratively impacts learning through its various living/learning communities; delivers comprehensive services; prioritizes and uses resources that support student programs and services; and utilizes technology to enhance the experience of students living on campus.Experience:•Provide leadership to a residence building housing nearly 450 first-year students and a women’s scholarship house consisting of nine female residents. •Directly supervise 1 Graduate Assistant Hall Director, 12 undergraduate Resident Assistants and 8 Desk Receptionists. •Manage residence hall programming budget. •Alongside the Assistant Director for Academic Initiatives, advise Resident Assistants in developing programming to suit the academic goals of 3 living-learning communities. •Work collaboratively with faculty partners and other offices to meet departmental, divisional, and university goals. •Conduct intervention meetings with students experiencing academic difficulties. •Contribute to departmental assessment, recruitment, and retention efforts. •Provide students with resources to remain informed of opportunities on campus and within the residence hall. •Other duties include student conduct, facilities management, safety/security, and on-call crisis/emergency response for a campus of 4,600 students.



Norfolk NATO Festival

• International Education & Outreach Intern

  • Jan 2013 - May 2013

  The Norfolk NATO Festival is the longest continuously running Festival in the Hampton Roads region. The Festival recognizes and celebrates the international influence that the NATO Command in Norfolk, VA, and its 28 member nations, brings to the city. Festival events include education programs for children and cultural events to engage all citizensExperience:•Assist with the programming of the Virginia Arts Festival to recognize the surrounding NATO community through educational and cultural programming. •Assist in the development and facilitation of educational youth programs. •Coordinate student scholarship competition. •Manage correspondence with NATO officials. •Market large-scale philanthropic, educational, and cultural events to NATO affiliates and local community partners.



Old Dominion University

• Higher Education
• 700 & Above Employee

• Graduate Residence Hall Director

  • Aug 2012 - May 2013

  As part of the division of Student Engagement & Enrollment Services (SEES), Housing & Residence Life is a student-centered educational partner, impacting the learning environment through an innovative signature experience seamlessly connecting recruitment, engagement, and providing an active living/learning environment. This environment provides intentional opportunities for meaningful connections to the University; collaboratively impacts learning through its various living/learning communities; delivers comprehensive services; prioritizes and uses resources that support student programs and services; and utilizes technology to enhance the experience of students living on campus.Experience:Provide leadership to a residence building housing nearly 450 first-year students and a women’s scholarship house consisting of nine female residents. Directly supervise 12 undergraduate Resident Assistants and 8 Desk Receptionists. Assist in managing residence hall programming budget and advise Resident Assistants in developing programming to suit the academic goals of 3 living-learning communities. Assist in the procurement and retention of a faculty partner from Old Dominion University’s Women’s Studies department to serve as a liaison with the Virginia Business and Professional Women’s scholarship house. Conduct intervention meetings with students experiencing academic difficulties. Contribute to departmental assessment, recruitment, and retention efforts. Author and edit a monthly newsletter to keep students informed of opportunities on campus and within the residence hall. Other duties include student conduct, facilities management, safety/security, and on-call crisis/emergency response for a campus of 4,600 students.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2011 - Aug 2012

  Provided customer service, general sales recommendations, cashiering, stock management, online order fulfillment, and budget purchase approval for the University Village Bookstore which serves the campus of Old Dominion University. Provided customer service, general sales recommendations, cashiering, stock management, online order fulfillment, and budget purchase approval for the University Village Bookstore which serves the campus of Old Dominion University.



The Arrow Project, Inc.

• Administrative Intern

  • Jan 2012 - May 2012

  During my internship with The Arrow Project (TAP), an upcoming non-profit organization working on educational incentives for school children in India, I gained first-hand experience with the creation of a non-profit organization. Duties included: drafting the organization's Constitution, Articles of Incorporation and other supporting documents, the completion of 501(c) tax exemption documentation, and researching financial resources. During my internship with The Arrow Project (TAP), an upcoming non-profit organization working on educational incentives for school children in India, I gained first-hand experience with the creation of a non-profit organization. Duties included: drafting the organization's Constitution, Articles of Incorporation and other supporting documents, the completion of 501(c) tax exemption documentation, and researching financial resources.



James Madison University

• United States
• Higher Education
• 700 & Above Employee

• Resident Counselor

  • Jun 2011 - Jul 2011

  Provided leadership for the Female Institute, a short-term residential program designed to provide an intense academic and developmental experience for high school females. Encouraged the pursuit of positive and self-directed life choices through post-secondary educational opportunities. Facilitated academic, social and cultural strategies that prepare participants to enhance their academic profiles; to build their levels of self-awareness and self-esteem; to broaden their potential career and life goals; and to adopt a service-oriented attitude toward their greater communities.

• Resident Adviser

  • Aug 2008 - May 2011

  Resident Advisers (RA's) are dynamic leaders on a floor of residents who create positive communities and coordinate fun & educational events to enhance the on-campus living experience.Experience:Facilitated and encouraged a cooperative and considerate group living environment. Served as an informational resource about the campus and residence hall. Maintained a monthly informational floor bulletin board for academic information, social events, deadline dates, community council, maintenance, policies, procedures, and safety. Shared responsibility for the security of several first-year Residence Halls including, conducting duty rounds, performing security checks, and maintaining order in emergency situations.



Paramount's Kings Dominion

• Lead/Supervisor

  • Jun 2008 - Aug 2009

  Seasonal position. Paramount Kings Dominion Rides Department. Supervised several ride locations and employees. Customer service skills, shift scheduling, conflict management, rotation scheduling, and policy enforcement. Seasonal position. Paramount Kings Dominion Rides Department. Supervised several ride locations and employees. Customer service skills, shift scheduling, conflict management, rotation scheduling, and policy enforcement.