DPT Clinical Education Coordinator

• Jun 2023 - Present

Rehabilitation Program Manager

• Aug 2020 - May 2023

➢ Oversaw, managed, and coordinated rehabilitation programs and day to day clinic operations ➢ Reviewed patient medical history, current physical condition, other relevant factors to assess to develop the most effective individualized treatment plan ➢ Oversaw the scheduling and coordination of therapy sessions for patients, ensuring that patients received the appropriate level of care ➢ Scheduled follow-up appointments, tests, test results, procedures, and injections with designated provider or facility ➢ Monitored patient progress throughout the course of their rehabilitation program, adjusting treatment plans as necessary to ensure optimal outcomes ➢ Trained and supervised other chiropractic staff, including chiropractic assistants, massage therapists, and rehabilitation aides ➢ Worked closely with other healthcare providers, such as physicians, chiropractors, and aides to ensure that patients receive comprehensive care ➢ Interviewed patient and recorded medical histories, may order x-rays per provider order or protocol, or obtain results from imaging facilities ➢ Educated and explained treatment recommendations and anticipated benefits ➢ Documented patient data and treatment planning into EMR system ➢ Reconciled patient health history information at visit, updated any additional information pertinent to patient care and scanned various documentation into EMR ,such as disability forms, laboratory test requests, medical clearances or any other correspondence as directed after obtaining provider signature ➢ Generated orders for prescriptions, diagnostic imaging, rehabilitation therapy, DME, etc. as directed by provider; inputs into EMR system ➢ Adapted and individualized specialized interventions to meet patients' needs ➢ Maintained accurate patient records and documentation ➢ Inventories and ordered medical supplies ➢ Strong working knowledge of HIPAA and safety guidelines Show less

Chiropractic Office Assistant

• Dec 2015 - Dec 2020

➢ Provided therapeutic treatments such as exercise, electrical muscular stimulation, to promote tissue healing and rapid recovery ➢ Assisted with the day-to-day operations, including scheduling patient appointments, and handling patient inquiries and complaints ➢ Trained administrative staff including receptionists and billing specialists ➢ Assisted with budgeting as needed, including accounts receivable tasks ➢ Ensured that patient records were accurate, up-to-date in and compliant ➢ Managed inventory of office supplies and medical equipment ➢ Developed and implemented marketing strategies to attract new patients Show less