Jasmine Chavez, CHIA

Operations Supervisor at Northwood Club
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Dr. Hank Seitz

Raul Mendez

I know Jasmine to be a dependable, responsible, honest, confident, and intelligent young woman. While we were in high-school, Jasmine helped me with numerous projects and assignments, specifically one very memorable project where we worked 14 consecutive hours on due to her determination and desire for an A. I know she will excel and be an asset to any organization she is apart of.

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Credentials

  • SPSS Statistics Essential Training
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Certification in Hotel Industry Analytics
    AHLEI - American Hotel & Lodging Educational Institute
    Dec, 2022
    - Nov, 2024
  • Excel: Introduction to Charts and Graphs
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Marketing Virtual Events
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Pivoting to Virtual Events
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Learning Excel Desktop (Office 365/Microsoft 365)
    LinkedIn
    Feb, 2021
    - Nov, 2024

Experience

  • Northwood Club
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Operations Supervisor
      • May 2023 - Present

  • Four Seasons Hotels and Resorts
    • Canada
    • Hospitality
    • 700 & Above Employee
    • Management Intern
      • May 2021 - Present

  • Pella Windows and Doors
    • Grapevine, Texas, United States
    • Marketing Intern
      • May 2019 - Sep 2019

      • Supervised Sales Representatives • Improved customer service ratings by reducing errors • Increased sales while reducing the number of cancelled appointments • Managed complaints and directed line to appropriate individuals • Administered a phone survey for potential clients/clients about their experience • Listened carefully to customers in order to provide them with accurate answers • Supervised Sales Representatives • Improved customer service ratings by reducing errors • Increased sales while reducing the number of cancelled appointments • Managed complaints and directed line to appropriate individuals • Administered a phone survey for potential clients/clients about their experience • Listened carefully to customers in order to provide them with accurate answers

  • Sarah's Beauty Supply
    • Mesquite, Tx
    • Sales Associate
      • Jan 2016 - Jan 2019

      • Translated for my manager and assisted all Spanish speaking customers • Increased sales by 50% by utilizing persuasive sales techniques to my knowledge about products • Maintained a good understanding of all products, as well as inventory standing • Stocked inventory and served as cashier • Translated for my manager and assisted all Spanish speaking customers • Increased sales by 50% by utilizing persuasive sales techniques to my knowledge about products • Maintained a good understanding of all products, as well as inventory standing • Stocked inventory and served as cashier

Education

  • University of North Texas
    Master's degree, Hospitality Management
    2022 - 2023
  • University of North Texas
    Bachelor's degree, Hospitality Management
    2018 - 2022
  • Bryan Adams High School
    2014 - 2018

Community

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