Experience

GrowingIO

• China
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager/CSM Leader of South China

  • Mar 2021 - Present

  · Manage a client pool of customers in South China, drive and meet annual team quota through customer renewal, cross-sell, upsell and new business development. · Drive GrowingIO's value, including tools in ad monitoring, user behavior analytics, marketing automation, and software in CDP (customer data platform) and other mar-tech related solutions to customers mainly in Internet, retail brands, new retailers and digitalization of traditional enterprises. · Lead and manage customer success team to develop and help to implement customer success plans by different customer metrics. Explore new business opportunities, identify risks and turn the table. · Key account planning and execution, from regular meetings, marketing events, to organize ad-hoc projects to maximize penetration, explore upsells and avoid churn risks. · Develop trusted relationships with business leaders and entrepreneurs, to maximum identify changes, respond in time, and grasp opportunities to win deals. Show less



Dun & Bradstreet

• United States
• Information Services
• 700 & Above Employee

• Sr. Sales Advisor

  • May 2020 - Mar 2021

  · Business development in South China, deliver DnB's value to customers who have multinational business territories and complex data flow, and/or have high data governance requirements, and provide DnB's solutions in merchant master data management and global sales &marketing . · Key account planning and account management, to achieve maximum account penetration and sales. · Develop trusted relationships with key decision makers, like C-levels, business leaders, digital transformation execution project leaders. · Co-work with external partners, or/and international teams to provide total solutions, to project implementation, from data governance consulting, to data solutions in sales &marketing, and data solutions in finance and compliance for different business markets. Show less



LinkedIn

• IT Services and IT Consulting
• 1 - 100 Employee

• Relationship Manager

  • Oct 2018 - Mar 2020

  As the account owner to drive exist client's annual business plan, identify key objectives, timeline, online/offline campaign design and quarterly business review etc.; Complete clients' annual business renew, including LinkedIn Saas solutions and paid ads products for talent solution and branding; Explore new business opportunities through business insights gathering, multi-thread developing and pain point diagnose; Ad hoc project design and implementation, such as oversea recruitment; Aliging both of internal and external resources and hold client campaign. Show less



华德士

• Consultant

  • Mar 2016 - Nov 2017

  Consulting Sales: identify opportunities by recruitment service presenting, market insights sharing, talent and compensation consulting, talent matching and contracts setting up etc.; Project Delivery: manage full cycle of recruitment, specialized in executive level positions recruitment across engineering, manufacturing and supply chains for multinational companies in Southern China, close deals on time and on budget; Data Analysis and Database Management: Organize, process and analyze database, identify market and talent trends, compile and update talent, client and market reports; Talent Pool Management: generate, develop and maintain talent connections in the market; Show less



eLong, Inc

• China
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Sep 2014 - Mar 2016

  Account Management: Manage over 600 hotel accounts in Shenzhen in both Expedia.com and Elong.com; Monitor and analysis sales and operation data, compile market trend and competitiveness reports, negotiate with business partners and provide consultations. Initiated hotel online performance model and competitiveness of online products, which were applied in the whole office(over 3000 hotels in Shenzhen); Key Account Management. Project Management: Develop and implement special sales strategies (package sell etc.), including history data analysis, proposal present, risk analysis, and contract setting up etc. Initiated and supported both online and offline marketing projects (online promotion, ad hoc projects, co-branding projects etc.) Business Development: Develop Expedia.com & Elong.com business and branding in Shenzhen market by acquiring new hotel partners and improving partners’ online selling performance Show less