Jasmine Walker
Dispatcher and Project Coordinator at CMT Technical Services- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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Notary Public
The State of IdahoDec, 2020- Sep, 2024
Experience
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CMT Technical Services
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United States
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Construction
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1 - 100 Employee
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Dispatcher and Project Coordinator
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May 2023 - Present
Hello, I'm Jasmine Walker. In my role as both a Dispatcher and Project Coordinator at CMT Technical Services, I've held a pivotal position at the intersection of logistics and project management. This dual role allowed me to make substantial contributions to our organization's success. As a Dispatcher, I meticulously optimized resources, made rapid decisions under pressure, and ensured seamless communication, all while fostering a culture of safety and excelling in crisis management. In my role as a Project Coordinator, I served as a bridge between stakeholders, leveraged data-driven insights for process optimization, demonstrated adaptability in dynamic environments, and maintained meticulous documentation to drive continuous improvement. My journey as a Dispatcher and Project Coordinator has equipped me with a unique skill set that combines operational excellence, crisis management, and project expertise. I remain dedicated to achieving outstanding results and contributing to our organization's continued success. Show less
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ATLAS TECHNICAL CONSULTANTS/ATC
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United States
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1 - 100 Employee
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Project Manager & Office Manager
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Dec 2022 - Jun 2023
Efficiently allocate staff and coordinate resources for optimal productivity and project success.Handle high volume of client and contractor calls with exceptional customer service and professionalism.Schedule and coordinate staff across multiple job sites with outstanding organizational skills.Maintain accurate electronic schedules and coordinate paperwork for smooth project processes.Update and manage Metafield database for effective project management.Create and maintain electronic documents with attention to detail.Provide administrative support to field personnel and supervisors while maintaining confidentiality.Drive project setup and coordinate tasks, resources, and timelines.Administer pre-construction estimating, schedules, and procurement.Initiate, prepare, and track Change Orders with attention to detail and effective communication.Assist in bid preparation and procurement activities.Monitor and manage material deliveries for project requirements.Compile comprehensive reports on project financial performance.Manage front desk reception with professionalism and customer service.Efficiently manage office inventory and organization.Supervise routine office tasks with attention to detail.Maintain confidentiality of sensitive information.Respond promptly to inquiries with excellent communication skills.Facilitate onboarding process for new employees.Manage setup of new equipment, devices, and software installations. Show less
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Lead Dispatcher
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Aug 2021 - Dec 2022
Skillfully orchestrated the dispatch operations for a nationwide leader in civil engineering materials testing and geotechnical consulting services.Orchestrated seamless coordination and optimized productivity across multiple job sites, expertly dispatching staff with finesse and precision.Delivered unparalleled customer service as the first point of contact for esteemed clients and contractors, consistently exceeding expectations with prompt and accurate information.Spearheaded the setup of new projects from proposal to materials entry, bridging the gap between geotechnical and construction services with seamless collaboration.Showcased meticulous organizational skills in maintaining electronic documents, ensuring flawless project setups and providing indispensable administrative support to field personnel.Demonstrated a keen eye for detail while managing the our customer relations database, upholding data integrity and facilitating efficient retrieval of vital project information.Excellently addressed issues and requests with ingenuity, swiftly transmitting crucial information and providing innovative solutions as a proactive problem solver.Thrived in a fast-paced environment, adeptly managing a staggering volume of 300+ daily calls, adeptly extinguishing fires, and ensuring fair distribution of workload throughout the day.Maintained a vigilant eye on field units, skillfully monitoring their routes and status to adapt schedules and overcome obstacles, ensuring seamless workflow.Served as a vital link between field units and headquarters, providing essential information about orders, traffic conditions, and requirements to enhance operational efficiency. Overseeing a dynamic team of 15+ professionals covering an extensive geographical area. Show less
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Sigler Wholesale Distributors
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United States
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Freight and Package Transportation
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1 - 100 Employee
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Office Administrative Assistant
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Dec 2018 - Jan 2021
Parts Counter Overflow / Warranty & Returns Greeted and directed respected clients and potential clients in the office. Also gave tours of our facility to our potential clients so they would have a better understanding of who they can go to for each order or issue at hand. Operated a multi-line telephone system to answer incoming calls for an HVAC Whole Distributions Warehouse Managed returns for the residential and commercial departments. Ensured all returns included the correct information such as a drop of date, contact and company information, original purchase order, equipment model and serial number, proof of purchase, and reason for return. Each product was to be inspected prior to issuing a return and placed back on the shelf for resale. Managed warranty calls, questions, and requests for the residential and commercial departments. Ensured all warranty items included the correct information such as a drop of date, contact and company information, original purchase order, equipment model and serial number, proof of purchase, and issue with the equipment. Provided wonderful customer service to our clients by discussing the issue at hand and gathering information on what they're looking for out of the warranted item to better point them in the right direction for warranty replacement. Once a month organized all warranty items along with their paperwork on a pallet and sent them to our 3rd party warranty company Service Bench for confirmation. Show less
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Heartwell Golf Course
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United States
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Recreational Facilities
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1 - 100 Employee
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Front Desk Representative
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May 2016 - Oct 2018
I started my journey at the golf course in a laid-back role as a ball picker and washer during the closing shifts. As I immersed myself in the golfing atmosphere, I discovered a genuine passion for the game and a desire to grow professionally. With a relaxed yet determined approach, I gradually worked my way up to the lead opener position in the Proshop, embracing new opportunities and enjoying the journey along the way. As an employee, I perform various tasks to ensure smooth operations in the golf shop. These include checking in members and guests using our Point of Sale (POS) system, processing purchases and credit card transactions, and managing the reservation system according to AGC standards. I also utilize tee sheet demand management and generation strategies to optimize bookings and maximize revenue. Maintaining a tidy and organized pro shop is another important aspect of my role. I straighten and stock merchandise, assist with displaying new items, and ensure cleanliness by regularly vacuuming the shop. Following corporate guidelines, I handle cash responsibilities and tally the tee sheet at the end of the day. Providing excellent member and guest service is a priority. I promptly address any issues or concerns that arise and strive to resolve them effectively. In the absence of the Golf Shop Supervisor, I may take on leadership responsibilities such as interviewing, training, scheduling, and evaluating other Golf Shop Assistants. I also assist in implementing new processes and procedures as directed by management. Creating a professional and customer-oriented environment is crucial. I utilize strong interpersonal and customer service skills, organizational abilities, and the ability to multitask in a fast-paced setting. To ensure service continuity, I maintain a flexible work schedule. Additionally, I support the general manager by assisting in staff meetings and implementing AGC initiatives and programs as requested by management. Show less
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Education
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2012 - 2016
Crean Lutheran High School (CLHS)
High School Diploma
Community
