Experience

Antonyan Miranda, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Billing Specialist

  • Nov 2022 - Present

  Strong familiarity with claims procedures, collections techniques, and customer query resolution. Knowledgeable about preparing invoices, processing payments, and pursuing past-due balances. Well-versed in accurately coding different bills for precise record keeping and tracking. Strong familiarity with claims procedures, collections techniques, and customer query resolution. Knowledgeable about preparing invoices, processing payments, and pursuing past-due balances. Well-versed in accurately coding different bills for precise record keeping and tracking.



American Assets Trust, Inc.

• Real Estate
• 1 - 100 Employee

• Leasing Consultant/ Project Coordinator

  • Jul 2022 - Nov 2022

  Responsible for coordinating the community’s marketing, leasing, and event planning to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident lease renewals. Responsible for scheduling and details of community capstone projects. At the same time, ensure communication with all departments and residents so projects may run smoothly. Responsible for coordinating the community’s marketing, leasing, and event planning to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident lease renewals. Responsible for scheduling and details of community capstone projects. At the same time, ensure communication with all departments and residents so projects may run smoothly.



State Farm Agent

• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Mar 2022 - Jun 2022

  Build and develop customer relationships to promote State Farm products including auto, home, and life insurance. Help customers manage the risks of everyday life and recover from the unexpected. Build and develop customer relationships to promote State Farm products including auto, home, and life insurance. Help customers manage the risks of everyday life and recover from the unexpected.



GEICO

• United States
• Insurance
• 700 & Above Employee

• HPA

  • Apr 2021 - Mar 2022

  Providing policyholders with education on their policy, while guaranteeing they are being properly protected and getting excellent service with every call. Also making certain metrics are proficient or above to meet company and personal goals. Assisting team members with issues or questions that arise to ensure overall team metrics are met as well. Even with the company constantly changing I was able to end 2021 in the top 20 agents on the floor.

• Customer Service Representative

  • Jun 2020 - Mar 2022

• Customer Service Representative

  • Jun 2020 - Mar 2022

• Customer Service Representative

  • Jun 2020 - Jun 2021



Target

• United States
• Retail
• 700 & Above Employee

• Frond end lead

  • Jul 2017 - Mar 2020

  Ran the front end of the store where guest had their last experience after shopping; cashiers and guest services. Handled any complaints and issues a guest may have had that day, while also watching over my team and ensuing they had any help they needed and were making the company goals for the month. Observed my team to coach and/or role play with them to make sure they were meeting their goals and also looking for motivated team members to move up in the company. Ran the front end of the store where guest had their last experience after shopping; cashiers and guest services. Handled any complaints and issues a guest may have had that day, while also watching over my team and ensuing they had any help they needed and were making the company goals for the month. Observed my team to coach and/or role play with them to make sure they were meeting their goals and also looking for motivated team members to move up in the company.