Experience

TLP Software

• United States
• Software Development
• 1 - 100 Employee

• QA Analyst & Project Manager

  • Jan 2019 - Present

  Preforms manual software testing of android/web software productUtilizes MS SQL, Access, and other visualization toolsets for data intelligence and analysisManages software product development throughout lifecycle

• Help Desk Technician

  • Jun 2017 - Jan 2019



Stony Brook University

• United States
• Higher Education
• 700 & Above Employee

• Shift Leader for Residential Safety Program

  • Feb 2014 - May 2016

  Positions Held: Shift Leader (December 2015 - May 2016) Supervisor (May 2015 - December 2015) Supervisor in Training (October 2014 - May 2015) Field Worker (August 2014 - October 2014) Desk Monitor (February 2014 - May 2014) · Trained to dispatch shifts which consists of approximately 40 workers during the standard semester; includes tasks such as maintaining proper radio communication between desk and field workers, assigning nightly positions, counting equipment and serving as a residential emergency maintenance line · Trained to administer biweekly performance evaluations of desk and field workers · Assists in interviewing candidates for promotion to the supervisory level · Assists in interviewing general candidates for desk and field work · Trained to respond immediately to emergency situations · Participates in a rotating 24/7 duty schedule · Assists maintaining security at university events such as commencement, student move-in, concerts and homecoming