Experience

TEG Media

• Malaysia
• Book and Periodical Publishing
• 1 - 100 Employee

• Digital Marketing

  • Jan 2020 - Present

  - Knowledge of GoogleAds, FaceBook Ads, Instagram Ads, Google Analytics and Google DFP, running adverts on sites & sending a monthly report to advertising clients. - Increased magazine readership online over 80%. - Uploading engaging content across all our social media platforms. (Instagram, FaceBook and TikTok) - Digital Designs of social media posts and banner ads. - Arrangement in sending out weekly E-newsletters to our subscribers of over 80,000 readers. - Ensuring our hardcopy magazines are also digitally published online on various platforms. - Monitored product development and audience response to adapt marketing and promotion campaigns accordingly. - Keeping a clear track of clients digital advertising contracts, ensuring their targets are met on time. - Started TikTok and currently growing to 1k subscribers, accumulating 40k views. - Implemented marketing strategies which resulted growth of customer base. - Handle all digital media inquiries. - Started and developed YouTube Channel alongside editing videos.



MK bars

• Marketing Executive/Events Management

  • Jul 2019 - Jan 2020

  • Collaborated with developers, advertisers and production managers to market products and services • Coordinated staffing for various marketing events in Kuala Lumpur • Created printed marketing materials that were designed to drive campaigns • Developed and implemented campaigns for email, online advertising, search engines and direct mail • Proofread all marketing collateral ahead of printing to eliminate errors • Coordinated art and graphics creation for effective merchandising • Ensured that client inquiries were handled professionally and efficiently • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions • Took notes and dictation at meetings



YOUNG'S BREWERY LIMITED

• London, United Kingdom

• Property Administrator/PA to Director

  • May 2018 - Apr 2019

  • Responsible for giving support to Ram Pub Company consisting of 71 pubs, in terms of glassware ordering, menu printing, complaints. • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management • Handled incoming mail, bills and invoices and completed appropriate actions • Maintained appropriate filing of personal and professional documentation • Filed paperwork and organized computer-based information • Answered high volume of phone calls and email inquiries • Sourced and ordered office equipment and supplies • Coordinated annual events • Managed mail and both incoming and outgoing correspondence, mail, email and faxes • Took notes and dictation at meetings • Organized and attended meetings, including compiling all related documents and reports



Made in Italy Group Ltd

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Supervisor/Assistant Manager

  • Aug 2017 - Jan 2018

  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition • Effectively scheduled and allocated assigned team in alignment with operational and customer needs • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance • Boosted customer satisfaction and service delivery to strengthen customer loyalty • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations • Organized implementation of new banners, displays, and menus



Pizza Metro Pizza

• London, United Kingdom

• Cashier and Admin

  • Jun 2016 - Feb 2017

  Accepting orders through the phone and guaranteeing it accesses to the legitimate customers. + Closing the cashier at the end of every shift with an accurate report of the daily income. + Regulating the cash float for the correct amount. + An advanced skill in Microsoft Word such as Excel and Outlooks emails to create rota's or graphs and charts. Accepting orders through the phone and guaranteeing it accesses to the legitimate customers. + Closing the cashier at the end of every shift with an accurate report of the daily income. + Regulating the cash float for the correct amount. + An advanced skill in Microsoft Word such as Excel and Outlooks emails to create rota's or graphs and charts.