Experience

Parker University

• United States
• Higher Education
• 300 - 400 Employee

• • Jul 2016 - Present

• • Jul 2016 - Mar 2022

  Provides oversight for all university retail operations, including campus bookstore, dining services/catering, vending, student ID cards and mail/printing services. Responsible for financial and operational oversight for all campus retail services.



Charming Charlie

• Hurst, Texas

• Operations Manager

  • Dec 2015 - Jul 2016

  Full time assistant manager responsible for store operations and ensuring that store location is compliant with company wide policies and procedures. Merchandised store per brand standard, including store signage, company promotions and sales and extensive visual merchandising. Ensured all store goals were met or exceeded on a daily basis and analyzed all store KPIs on a daily/weekly basis Full time assistant manager responsible for store operations and ensuring that store location is compliant with company wide policies and procedures. Merchandised store per brand standard, including store signage, company promotions and sales and extensive visual merchandising. Ensured all store goals were met or exceeded on a daily basis and analyzed all store KPIs on a daily/weekly basis



Keller Williams

• Dallas/Fort Worth Area

• Realtor

  • Mar 2015 - Mar 2016

  Executing real estate transactions for buyers, sellers and investors. Negotiation, contract execution, property showings etc. Executing real estate transactions for buyers, sellers and investors. Negotiation, contract execution, property showings etc.



Follett Higher Education Group

• Atlanta, Georgia

• Store Manager

  • Jul 2004 - Dec 2014

  Responsible for directing store sales, maintaining positive customer & campus relations and creating a service-oriented store experience (nearly $3 million sales volume). Managed all store functions, including budgets/ financial goals, policy administration, employment, supervision and development of store staff. Presented and enforced all corporate communication and calls to action with store staff. Executed all visual merchandising directives per company standard and flexed the sales floor seasonally to increase store traffic and drive sales. Interfaced with students, faculty, staff, and school administrators to ensure positive campus relations, and resolved customer service issues in a timely and satisfactory manner. Traveled to new store locations to assist with training/on boarding new staff and transitioning new accounts per Follett brand standards. Show less