Account Manager

• Nov 2022 - Present

Digital Marketing Volunteer

• Feb 2021 - Present

Account Manager

• Nov 2021 - Nov 2022

Digital Marketing Manager

• Sep 2020 - Nov 2021

- Acquired and managed client accounts and digital campaigns- Managed social media accounts and content creation activities- Created project plans and supervised developers and freelancers- Developed digital platforms to optimise performance and increase awareness- Produced monthly performance reports and insight from data analytics- Led paid marketing campaigns and managed budgets- Conducted training, monthly supervision meetings and staff appraisals- Managed CRM and CMS system to develop client acquisition strategy Show less

Senior Marketing Executive

• Sep 2020 - Feb 2021

- Created engaging content for multi-channel marketing campaigns- Managed social media accounts and content creation activities- Worked with agency partners to produce marketing collateral- Executed Paid Ads across social media platforms Instagram and Facebook- Produced monthly performance reports and insight from data analytics- Prepared and presented monthly reports on social media pages performance- Met with prospect clients to understand their marketing needs

Deputy PR & Communications Coordinator

• Feb 2021 - Jul 2021

- Contributed to the development of the charity’s communications plan. - Worked with partners and services to implement, monitor and refine the communications plan in accordance with the charity’s vision, mission, and values. - Managed budgets for the Communications team. - Devised and refined monitoring systems to evaluate communications activities. - Worked closely with services to ensure content accurately reflects the charity’s vision and values, effectively promoting the profile of Oxfordshire Mind to internal and external audiences. - Created content for and oversaw activity on social media platforms (using Canva, Premiere Pro, InDesign, and Photoshop). - Used Google Analytics, Google Search Console, Later, and social media dashboards to analyse and suggest improvements to digital activities. - Managed the CMS system (WordPress) and worked with external agencies to outsource development, as and when required. - Developed and delivered proactive and reactive media handling strategies via a variety of media channels. - Provided timely, accurate and appropriate responses to enquiries from national and regional media requests. - Monitored media and social media coverage and provided regular reporting. Show less

Digital Marketing Communications Officer

• Sep 2019 - Aug 2020

- Designed and produced SEO marketing content - Web development and content creation (WordPress) - Managed digital marketing campaigns - Prepared and analysed marketing reports - Created promotional content and print production - Social media management across various platforms (Instagram, Facebook, Twitter & YouTube) - Supported departmental communication needs - Designed and produced SEO marketing content - Web development and content creation (WordPress) - Managed digital marketing campaigns - Prepared and analysed marketing reports - Created promotional content and print production - Social media management across various platforms (Instagram, Facebook, Twitter & YouTube) - Supported departmental communication needs

Marketing Assistant

• Jun 2018 - Sep 2019

- Co-produced SEO and SEM projects - Created email campaigns (Marketing Cloud) - Prepared promotional content and collateral - Researched and analysed competitor trends - Provided support and input into the overall goals of the market and business operations team - Paid social media support including Google Ads (Facebook, Instagram) - Co-produced SEO and SEM projects - Created email campaigns (Marketing Cloud) - Prepared promotional content and collateral - Researched and analysed competitor trends - Provided support and input into the overall goals of the market and business operations team - Paid social media support including Google Ads (Facebook, Instagram)

EFL Teacher

• Sep 2015 - May 2018

- Teaching advanced to Upper Intermediate adult, teen and children classes - Preparing, teaching and managing IELTS classes - Maintaining the social media sites for the British Language Centre and monthly newsletters - Promoted to module leader for the Foundation class included; preparing module curriculum, monitoring progress throughout the campuses and creating term exams - Chairing bi-weekly CPD sessions with staff members - Meeting guests, sharing information and handling queries in Arabic and French Show less

Lecturer and Module Leader

• Sep 2015 - May 2018

My work involved preparing lesson plans, teaching classes and evaluating student progress. I taught a variety of classes from General English or Business English classes to Examination Prep classes such as IELTS, FCE etc. Encouraging students was one of my main objectives which included assisting students to find their own learning styles. My work involved preparing lesson plans, teaching classes and evaluating student progress. I taught a variety of classes from General English or Business English classes to Examination Prep classes such as IELTS, FCE etc. Encouraging students was one of my main objectives which included assisting students to find their own learning styles.

EFL Teacher

• Mar 2014 - Sep 2015

Working as an English language teacher with people of various nationalities, ages and different language levels. Key Responsibilities - Planning and preparing lessons - Assessing and marking students’ work and developing strategies to better improve their learning - Teaching exam preparation classes including; IELTS, FCE and CAE - Undergoing CPD sessions and training to better improve classroom management skills - Training in health and safety as well as safeguarding when teaching children Show less

Events Coordinator

• Jan 2012 - Jan 2014

My role was to assist with the coordination of details for events such as conferences, weddings, birthdays, anniversaries, charity events and congresses. My responsibilities involved booking and managing travel, accommodation and communication with the delegates. Working for an events company specializing in Pharmaceutical events and gaining knowledge in managing Ad Boards, Investigator meetings and congresses. Key Responsibilities - Liaised with clients to receive briefs and event proposals - Sourced venues and suppliers then negotiated costs - Data entry and management through the CRM - Built and developed registration websites - Created and managed delegate lists and communication Show less