Experience

Stephens Wilmot Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Customer Relation Officer

  • Jan 2020 - Present



We Fight Any Claim

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Case Handler

  • Aug 2011 - Jan 2020

  First part of my role when i started my job involved telephoning customers, giving full information on the service we provide and helping to complete a claims pack, also answering any queries or questions the customer may have, while staying polite and proffessional at all times. I did this until 2016, where i was then promoted, my role then was to review agents performance and quality, then give feed back and if needed I provided additional training to improve agents knowledge and confidence, which would help improve sales



wilko

• United Kingdom
• Retail
• 700 & Above Employee

• Shop floor assistant

  • Nov 2009 - May 2011