Experience

Datamax Inc. (Texas)

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Dispatcher

  • Jan 2018 - Present

  Placing service calls , closing charge calls arranging service calls for the technicians , helping out the techs when needed , responding to emails from techs and customers Placing service calls , closing charge calls arranging service calls for the technicians , helping out the techs when needed , responding to emails from techs and customers



Ditech Financial LLC

• United States
• Financial Services
• 300 - 400 Employee

• Collections Specialist

  • Nov 2016 - Aug 2017

  Placing service calls Arranging calls for technicians Call customers to confirm service Placing calls for out of area customers Dealing with any issues technicians face I the field Closing out charged service calls Placing service calls Arranging calls for technicians Call customers to confirm service Placing calls for out of area customers Dealing with any issues technicians face I the field Closing out charged service calls



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Collections Specialist

  • Jan 2014 - Jan 2016

  Inbound and out bound calls regarding auto loan payment and help with loan payment arrangements Accomplishments A positive attitude fast learner loved the people Skills Used Customer service computer skills navigating through multiple screens and process Inbound and out bound calls regarding auto loan payment and help with loan payment arrangements Accomplishments A positive attitude fast learner loved the people Skills Used Customer service computer skills navigating through multiple screens and process



Telepreformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2013 - Jan 2014

  Help member with any questions regarding there plan Accomplishments Helping people feel comfortable in this big decision and help understand the importance of health insurance Skills Used Patients, understanding , nice ,caring, good listening, accuracy, helpful ,respectful, trustworthy Help member with any questions regarding there plan Accomplishments Helping people feel comfortable in this big decision and help understand the importance of health insurance Skills Used Patients, understanding , nice ,caring, good listening, accuracy, helpful ,respectful, trustworthy



ACE Cash Express

• United States
• Financial Services
• 700 & Above Employee

• Sales Associate

  • Apr 2012 - May 2013

  Processed cash withdrawals. Established new customer accounts including checking, savings, lines of credit and loans. Reported daily averages and shortages to the operations department. Processed cash withdrawals. Established new customer accounts including checking, savings, lines of credit and loans. Reported daily averages and shortages to the operations department.



Pizza Hut

• Accounting
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2010 - May 2012

  placing orders over the phone and in the store , cashier, solving any problem that may come in with the customer placing orders over the phone and in the store , cashier, solving any problem that may come in with the customer